Types of trouble and how to correct trouble
Symptom | Cause and/or Corrective Actions |
No function works though the | c Disconnect the AC Adaptor from a wall socket or remove the |
power is on. | battery pack, then reconnect the AC Adaptor or the battery |
| pack in about 1 minute. Turn the power on. If the functions |
| still do not work, press the RESET button using a sharp- |
| pointed object. (If you press the RESET, all the settings |
| including the date and time return to the default.) |
| (p. 24, 25, 305) |
When you set the POWER switch to PLAYER*1)/VCR*2) or OFF (CHG), if you move your camcorder, you may hear a clattering sound from inside your camcorder.
•This is because some functions use a linear mechanism. This is not a malfunction.
While charging the battery pack, | • Charging has completed. |
the CHARGE lamp does not light | • The battery pack is not properly installed. |
up. | c Install it properly (p. 24). |
You cannot charge the battery | • The POWER switch is not set to OFF (CHG). |
pack. | c Set it to OFF (CHG) (p. 25). |
While charging the battery pack, | • The battery pack is not properly installed. |
the CHARGE lamp flashes. | c Install it properly (p. 24). |
| • Something is wrong with the battery pack. |
| c If the problem persists, unplug the AC Adaptor immediately |
| and contact your Sony dealer or local authorised Sony service |
| facility. |
The buttons do not appear on the touch panel.
•DISPLAY/BATT INFO is pressed. c Press the LCD screen lightly.
c Press DISPLAY/BATT INFO on your camcorder or DISPLAY on the Remote Commander (p. 34, 54).
The buttons on the LCD screen do not work.
cAdjust the screen (CALIBRATION) (p. 295).
Image data cannot be transferred to your computer by the USB connection.
•The USB cable was connected before installation of the USB driver was complete.
c Uninstall the incorrect USB driver and reinstall the USB driver (p. 198, 205).
•USB STREAM is set to OFF in the menu settings.
cSet it to ON (p. 243).
The cassette cannot be ejected even | • Moisture has started to condense in your camcorder (p. 292). | |
if the cassette lid is open. |
| |
The cassette cannot be ejected. | cRemove the battery pack, then install it again (p. 24). | |
*1) |
| |
*2) |
| |
264