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Self-diagnosis display

Your camcorder has a self-diagnosis display function. This function displays the current condition of your camcorder as a 5-digit code (a combination of a letter and numbers) on the LCD screen or viewfinder. If a 5- digit code appears, check the following code chart. The last 2 digits (indicated by ss) will differ depending on the state of your camcorder.

LCD screen or Viewfinder

C:21:00

Self-diagnosis display

•C:ss:ss

You can service your camcorder yourself.

•E:ss:ss

Contact your Sony dealer or local authorised Sony service facility.

5-digit display

Cause and/or Corrective Actions

C:04:ss

• You are using a battery pack that is not an “InfoLITHIUM”

 

battery pack.

 

c Use an “InfoLITHIUM” battery pack (p. 25, 285).

C:21:ss

• Moisture condensation has occurred.

 

c Eject the cassette and leave your camcorder for at least

 

1 hour to acclimatise (p. 292).

C:22:ss

• The video heads are dirty.

 

c Clean the heads using the cleaning cassette (optional)

 

(p. 293).

C:31:ss

• A malfunction other than the above that you can service has

C:32:ss

occurred.

 

c Eject the cassette and insert it again, then operate your

 

camcorder. Do not perform this operation if moisture starts

 

to condense (p. 292).

 

c Disconnect the mains lead of the AC Adaptor or remove the

 

battery pack. After reconnecting the power source, operate

 

your camcorder.

 

c Replace the cassette.

E:20:ss

• A malfunction that you cannot service has occurred.

E:61:ss

c Contact your Sony dealer or local authorised Sony service

E:62:ss

facility and inform them of the 5-digit code. (e.g., E:61:10)

E:91:ss

 

If you are unable to rectify the problem even if you try corrective actions a few times, contact your Sony dealer or local authorised Sony service facility.

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