Sony Troubleshooting

Troubleshooting

You can use this chart to establish possible causes of			sending the unit for repair. If a problem persists,
an apparent problem; always double-check before			contact your Sony dealer.
		Troubleshooting chart
Symptoms	Cause			Remedy
The unit does not power on when you	There is no battery pack loaded.			Load a battery pack (page 44).
turn the POWER switch on.
	The battery pack has reached the end of			Replace the battery pack with a fully
	its usable life.			charged one (page 44).
	The AC power adaptor is not connected,			Connect the AC power adaptor (page
	or it is not turned on.			45).
The tape transport does not operate	The POWER switch of the unit is turned			Turn the POWER switch on (page 13).
when you press either VTR button.	off.
	The unit has reached the end of tape.			Rewind the tape, or load a new cassette
				(page 51).
	The cassette is set record-inhibited.			Either load a new cassette, or release
				the record-inhibit (page 50).
	An incorrect type of DVCAM or DV			Load a correct type of DV or DVCAM
	cassette is loaded.			cassette (page 49).
	(The	indication blinks.)
The tape transport does not operate	The unit has reached the end of tape.			Either rewind the tape, or load a new
when you press any tape transport				cassette (page 51).
button.
	The cassette holder is not solidly closed			Press on the “PUSH” indication to close
	after the cassette is inserted.			the holder solidly (page 51).
The power supply cuts while operating.	The battery pack is exhausted.			Replace the battery pack with a fully
				charged one (page 44).
The battery goes dead very quickly.	The operating temperature is very low.			Use a BP-L60/L60A or BP-L90/L90A
				(page 44).
	The battery pack is inadequately			Recharge the battery pack (page 44).
	charged.
It is not possible to eject the cassette.	The battery pack is exhausted.			Replace the battery pack with a fully
				charged one (page 44).
	The POWER switch is turned off.			Turn the POWER switch on. (page 13)
	The cassette holder is not solidly closed			Press on the “PUSH” indication to close
	after the cassette is inserted.			the holder solidly and then press the
				EJECT button (page 51).
The playback picture quality is poor.	The video heads are dirty.			Clean the video heads using a DVM-
				12CL Cleaning Cassette (page 114).
The playback picture does not appear.
The playback sound does not hear.
All controls except the EJECT button are	There is condensation on the head			Remove the cassette, power off, and
disabled.	drum.			wait until the condensation has
				evaporated (page 116).
Audio recording is not possible.	The AUDIO LEVEL (CH-1/CH-2) knobs			Adjust the setting of the AUDIO LEVEL
	are set to the minimum level.			(CH-1/CH-2) knobs (page 15).
	The AUDIO LEVEL knob on the front is			Adjust the setting of the AUDIO LEVEL
	set to the minimum level.			knob (page 11).
The recorded sound is distorted.	The audio level is too high.			Adjust the setting of the AUDIO LEVEL
				(CH-1/CH-2) knobs, and record again
				(page 15).
The recorded sound has a high noise	The audio level is too low.			Adjust the setting of the AUDIO LEVEL
level.				(CH-1/CH-2) knobs, and record again
				(page 15).
The indication “Er91-13F” appears in the	The unit has failed in loading or saving			Load a new cassette (page 51).
display window.	the cassette memory data.
The cassette is automatically ejected.	An incorrect type of cassette is loaded.			Load a correct type of cassette (page
				49).
				(Continued)

Appendix

Appendix 117