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Before use
Getting started
Recording
Playback
Playing images on a TV
Saving images with a
computer
Using the Wi-Fi function
Customizing your
camcorder
Troubleshooting
Maintenance and
precautions
Contents list
Top page > Troubleshooting > If you have problems > If you have problems
If you have problemsIf you run into any problems using your camcorder, follow the steps below.
1. Check the items under “Troubleshooting,” and inspect your camcorder.
If a code such as “C:(or E:) :” appears on the screen, see “Self-
diagnosis display.”
2. Disconnect the power source, attach the power source again after about 1
minute, and turn the camcorder on.
3. Select [Setup] [ General Settings] [Initialize].
If you select [Initialize], all settings, including the clock setting, are reset.
4. Contact your Sony dealer or local authorized Sony service facility.
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