Troubleshooting
TroubleshootingIf you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem
Overall operations
persists, remove the power source and contact your Sony dealer.
If “C:ss:ss” is displayed on the LCD screen or the viewfinder, the
Symptom | Cause and/or Corrective Actions |
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The power does not turn on. | • The battery pack is discharged, running low, or not attached to the |
| camcorder. |
| cAttach a charged battery pack to the camcorder (p. 11). |
| cPlug the AC Adaptor /charger to the wall socket (p. 14). |
| • The mode switch on the AC Adaptor/charger is set to CHARGE. |
| cSet it to VCR/CAMERA (p. 14). |
The camcorder does not operate even cDisconnect the AC Adaptor/charger from the wall socket or remove the
when the power is set to on. | battery pack, then reconnect it after about 1 minute. If the functions still | ||||
| do not work, press the RESET button using a | ||||
| press the RESET button, all settings including the clock setting (except | ||||
| the Personal Menu and Picture Profile settings) are reset. | ||||
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A clattering noise is heard when the | • This is because some lens functions on the camcorder use a linear | ||||
camcorder is handled with the | mechanism. This is not a malfunction. | ||||
POWER switch set to OFF or VCR. |
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The supplied Remote Commander | cSet [REMOTE CTRL] on the |
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| (OTHERS) menu to [ON] (p. 82). |
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does not function. | cInsert batteries into the battery compartment with the + – polarities | ||||
| correctly matching the + – marks. If this still does not solve the problem, | ||||
| insert new batteries since the batteries are dead (p. 132). | ||||
| cRemove any obstructions between the Remote Commander and the | ||||
| remote sensor. |
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The camcorder gets warm. | • This is because the power has been turned on for a long time. This is not | ||||
| a malfunction. |
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Batteries/Power sources
Troubleshooting
Symptom | Cause and/or Corrective Actions |
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The battery pack is quickly discharged.
•The temperature of the environment is too low, or the battery pack has not been charged enough. This is not a malfunction.
cFully charge the battery again. If the problem persists, replace the battery pack with a new one. It may be damaged (p. 11, 119).
,continued
Troubleshooting 107