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Sony DCR-IP210, IP220 In the playback mode, Types of trouble and how to correct trouble

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Types of trouble and how to correct trouble

Symptom

Cause and/or Corrective Actions

An unknown picture is displayed on the LCD screen or in the viewfinder.

•If 10 minutes elapse after you set the POWER switch to CAMERA without a cassette inserted, your camcorder automatically starts the demonstration.

c Insert a cassette or press the LCD screen. The demonstration stops. You can also cancel DEMO MODE (p. 184) in the menu settings.

The picture is recorded in incorrect or	• The NightShot is activated.
unnatural colors.	c Set it off (p. 37).
Picture appears too bright, and the	• The NightShot is activated.
subject does not appear on the LCD	c Set it off (p. 37).
screen.	• The backlight function is active.
	c Set it off (p. 37).
The click of the shutter does not	• BEEP is set to OFF in the menu settings.
sound.	c Set it to MELODY or NORMAL (p. 185).
A black band appears when	• Set STEADYSHOT to OFF in the menu settings (p. 179).
recording a TV screen or computer
screen.

In the playback mode

Symptom	Cause and/or Corrective Actions
Playback is not possible.	• The tape has run out.
	c Rewind the tape (p. 42).
There are horizontal lines on the	• The video head may be dirty.
picture or the playback picture is not	c Clean the head using the cleaning cassette (optional)
clear or does not appear.	(p. 202).
No sound or only a low sound is	• Volume is turned to minimum.
heard when playing back a tape.	c Turn up the volume (p. 42).
The multi-picture search or date	• The tape has a blank portion in the beginning of the tape
search function does not work.	or between record portion.
The title search function does not	• There is no title in the tape.
work.	c Superimpose the titles (p. 88).
	• The tape has a blank portion in the beginning of the tape
	or between recorded portion.
The title is not displayed.	• TITLE DSPL is set to OFF in the menu settings.
	c Set it to ON in the menu settings (p. 183).
The playback picture freezes for	• When playing back a transition of recordings, the
about one second.	playback picture freezes for about one second. This is not a
	malfunction.
	(continued on the following page)

Troubleshooting

187

Contents

DCR-IP220 Welcome WARNING To prevent fire or shock hazard, do not expose the unit to rain or moisture CAUTION For customers in the U.S.A and CANADA Declaration of Conformity Note: IMPORTANT NOTE For customers in CANADA Recording moving pictures or still images, and playing them back Capturing images on your computer Main Features Other uses Functions to adjust exposure in the recording mode Functions to give images more impact OFF Introduction – Basic operations Quick Start Guide Getting Started Recording – Basics Table of contents Viewing Images Using your Computer Additional Information Quick Reference How to turn on the power and select the mode (1) (2) CAMERA MEMORY/NETWORK (DCR-IP220)or MEMORY (DCR-IP210) Introduction – Basic operations How to open the LCD panel (3) Notes When you set the LCD screen outdoors in direct sunlight Connecting the power cord (p. 21) Inserting a cassette (p. 25) Recording a picture (p. 29) Monitoring the playback picture on the LCD screen (p. 42) Inserting a “Memory Stick” (p. 102) Recording a still image on a “Memory Stick” (p. 111) Monitoring the still image on the LCD screen — Getting Started — Types of differences Note on the MICROMV format Note on TV color systems Copyright precautions Using this manual Precautions on camcorder care Lens and LCD screen/finder recording in any way [a] 0 qa qs qd 1AC-L20AAC power adaptor (1), Power cord (1) (p. 18) 2NP-FF70battery pack (1) (p. 17, 18) 3A/V connecting cable (1) (p. 46) 4Wireless Remote Commander (1) (p. 216) Inserting the battery pack Your camcorder operates only with the NP-FF70battery pack To take out the battery pack Step 1 Preparing the power supply Charging the battery pack “InfoLITHIUM” battery pack (NP-FF70) (4) When you use the AC power adaptor Charging time Recording time Playing time Recommended charging temperature What is “InfoLITHIUM” Connecting to a wall outlet PRECAUTION A car battery about three months (5) (6) (7) (8) Step 2 Setting the date and time The year changes as follows: To return to FN (Function) Press EXIT When using your camcorder abroad Simple setting of clock by time difference World time difference To set your local time To eject a cassette To prevent accidental erasure Step 3 Inserting a cassette Note on the label To return to FN To execute settings To cancel settings Step 4 Using the touch panel When executing each item If an item is not available Press FN to display the following buttons: — Recording – Basics — Microphone 1Camera recording lamp Recording a picture After recording To enable transition Recording data The battery life when you record using the LCD screen Adjusting the brightness of the LCD screen The color of the LCD screen The setting of the LCD BACKLIGHT switch Adjusting the viewfinder Adjust with the viewfinder lens adjustment lever Viewfinder backlight Even if you adjust the viewfinder backlight Attaching the supplied lens hood Using the zoom feature – Zoom lever To zoom greater than 10⋅ When you shoot close to a subject Notes on digital zoom When the POWER switch is set to MEMORY Using the zoom feature – Zoom ring Set FOCUS to ZOOM Turn the zoom ring at the desired speed to zoom in or out Zoom ring Wide Shooting with the mirror mode Picture in the mirror mode During recording in the mirror mode When you press FN FN button Time Date STBY/REC Indicators displayed in the recording mode Shooting a backlit subject – BACK LIGHT BACK LIGHT During back light function Shooting in the dark – NightShot/Super NightShot/Color Slow Shutter Using Super NightShot Using the NightShot Light Using Color Slow Shutter While using NightShot, you cannot use the following functions: While using Super NightShot, you cannot use the following functions: While using Color Slow Shutter, you cannot use the following functions: While using Super NightShot or Color Slow Shutter NightShot Light Self-timerrecording START/STOP To stop the countdown To cancel self-timerrecording To stop searching Even once you eject the cassette VOL Playing back a tape To display the screen indicators – Display function Using the data code function (data code) Using the touch panel Data code Remaining battery time indicator during playback Various playback modes To view a still image (playback pause) To fast-forwardthe tape To rewind the tape To locate a scene monitoring the picture (picture search) If your TV is already connected to the VCR If your TV or VCR is a monaural type If your TV has an S video jack To display the LCD screen indicators on TV — Advanced Recording Operations — Before operation Recording still images on a “Memory Stick” in CAMERA mode Image size of still images Image size is automatically set to 640 ⋅ When the POWER switch is set to CAMERA You cannot select image quality mode Recording images with the flash (flash) t t You cannot shoot images with the flash during the following operations: During recording on the tape HOLD : OUTDOOR ( ) : INDOOR (n) : To return to the automatic white balance mode Adjusting the white balance manually If the picture is being taken in a studio lit by TV lighting When you record under fluorescent lighting In the AUTO mode In the HOLD mode [a][b] [c][d] To cancel the wide mode Using the wide mode In the wide mode, you cannot select the following functions: During recording Connection for a TV ID-1system [a] STBY FADER M.FADER (mosaic) BOUNCE1) 2) Using the fader function (1) When fading in [a] When fading out [b] To cancel the fader function While using the BOUNCE function, you cannot use the following functions: NEG. ART [a] SEPIA B&W SOLARIZE [b] PASTEL [c] STILL FLASH (FLASH MOTION) LUMI. (LUMINANCE KEY) TRAIL SLOW SHTR (SLOW SHUTTER) Using special effects – Digital effect Items to adjust DIG EFFT To cancel the digital effect When recording in the slow shutter mode Shutter speed Shutter speed number SPOTLIGHT PORTRAIT (Soft portrait) SPORTS (Sports lesson) BEACH&SKI SUNSETMOON (Sunset & moon) Using the PROGRAM AE To turn the PROGRAM AE off While WHT BAL is set to AUTO in the menu settings You can adjust the following functions while using the PROGRAM AE: EXPO– MANU– SURE To return to the automatic exposure mode Your camcorder automatically returns to the automatic exposure mode: Page FOCUS switch To return to the autofocus mode About expanded focus Focusing manually To focus precisely When you shoot close to the subject 9changes as follows: Focal distance information SPOT FOCUS — Advanced Playback Operations — To cancel the picture effect function Pictures processed by the picture effect function When you turn the POWER switch to the other position or stop playing back To cancel the digital effect function Pictures processed by the digital effect function ZOOM To cancel the PB ZOOM function Enlarging images recorded on tapes – Tape PB ZOOM Images in the PB ZOOM In the PB ZOOM mode Edge of the enlarged image When FOCUS is set to ZOOM MULTI SRCH X/x/C/c Searching for a scene – MULTI-PICTURESEARCH When you want to change the thumbnail X/x/C/c/EXECUTE buttons To return to the MULTI SCH screen from playback Press RET, or press EXECUTE on the Remote Commander Press STOP on the Remote Commander To end the multi-picturesearch function To end the multi-picturesearch function from the playback screen The thumbnail images displayed on the MULTI SCH screen Some of the 11 thumbnails may not be displayed in the following cases: To select the thumbnail with the Remote Commander When you press DATE or qPOS When you select < or , during scanning If a tape has a blank portion in the beginning of the tape or between recorded sections To superimpose a title (Date search) Searching for the date by using cassette memory micro Cassette Memory — Editing — Using the A/V connecting cable When you have finished dubbing a tape Dubbing a tape You can edit on VCRs that support the following systems If your VCR is a monaural type If your VCR has an S video jack Using the i.LINK cable i.LINK (MICROMV Interface) You can connect one VCR only using the i.LINK cable The following functions do not work during digital editing: Note on playback pause pictures When using the A/V connecting cable 1Switching the video input jack of the A/V connecting cable Recording video or TV programs 2Making a recording Using the Remote Commander If your TV or VCR has an S video jack When using the i.LINK cable PAGE3 i.LINK (MICROMVInterface) Interface) Using the Remote Commandaer Before recording VACATION Superimposing a title on starting a recording Superimposing a title If you set the write-protecttab to lock To use the custom title If you want to use the custom title, select in step The title may not be displayed correctly To not display title during playback Title setting The number of titles recordable on one cassette When 20 titles are already superimposed Superimposing a title on a recorded tape To use a custom title On a blank portion of the tape Erasing a title 3 MENU To cancel erasing Making a title in CAMERA mode Making your own titles To change a title you have stored To superimpose your own title on tape To erase the character To enter a space Making a title in VCR mode The cassette information [e] Recorded areas To not display the cassette information When “ ” is flashing The micro Cassette Memory Labeling a cassette To erase the label you have made To change the label you have made If you set the write-protecttab of the tape to lock Erasing all the data in micro Cassette Memory To cancel deleting — “Memory Stick” Operations — File format Still image (JPEG) Moving picture (MPEG) Typical image data file name Using a “Memory Stick” – Introduction “Memory Stick” formatted by a computer Notes on image data compatibility Inserting a “Memory Stick” “Memory Stick” slot While the “Memory Stick” access lamp is lit or flashing If “MEMORY STICK ERROR” is displayed Using a touch panel If the items are not available Selecting still image quality mode Image quality settings Setting Differences in image quality 1600 ⋅ 1200 image size Image quality mode Setting the moving picture quality mode FINE STD SUPER FINE: FINE: STANDARD: Selecting the size of still image Image size settings Indicator Approximate number of still images you can record on a “Memory Stick” Capacity of “Memory Stick”s Image size [a] [b] Recording still images on a “Memory Stick” – Memory photo recording While you are recording a still image When you press PHOTO on the Remote Commander When you press PHOTO lightly in step Recording images continuously NORMAL [a] HIGH SPEED [a] EXP BRKTG (Exposure Bracketing) MULTI SCRN (Multi Screen) [b] If the “Memory Stick” becomes full The number of still images in continuous shooting During recording still images continuously When shooting with the self-timerfunction or the Remote Commander When selecting HIGH SPEED The effect of EXP BRKTG When selecting NORMAL or HIGH SPEED source During recording images continuously Shooting with an auxiliary light – HOLOGRAM AF HOLOGRAM AF emitter About HOLOGRAM AF The HOLOGRAM AF does not emit when: Using NightFraming While using NightFraming, you cannot use the following functions: While using NightFraming: Self-timermemory photo recording Page Recording an image from a tape as a still image When the “Memory Stick” access lamp is lit or flashing If “” appears on the LCD screen If you press PHOTO lightly in the playback mode Sound recorded on a tape Recording a still image from other equipment Page M. CHROM C. CHROM M. OVERLAP Blue Superimposing a still image in a “Memory Stick” on an image – MEMORY MIX Recording a superimposed image to a tape MEM M I To change the still image to be superimposed To cancel MEMORY MIX Image data modified on your computer or shot with other equipment When you select M. OVERLAP Recording a superimposed image to a “Memory Stick” as a still image When recording images on a “Memory Stick” using MEMORY MIX The “Memory Stick” supplied with your camcorder stores 20 images: Sample images Quality mode To stop recording Recording moving pictures on a “Memory Stick” – MPEG MOVIE recording MPEG MOVIE recorded with your camcorder: When using an external flash (optional) During recording on a “Memory Stick” Self-timerMPEG MOVIE recording To cancel the self-timerrecording Page Recording a picture from a tape as a moving picture Recording a moving picture from other equipment Page To stop memory photo playback Playback still images recorded on the “Memory Stick” File name Viewing a still image – Memory photo playback To play back recorded images on a TV screen Screen indicators during still image playback When no images are recorded on the “Memory Stick” To make LCD screen indicators disappear Playing back six recorded images at a time (index screen) To return to the normal playback screen (single screen) Image data modified with your computer or shot with other equipment To pause MPEG MOVIE playback To change the screen size Notes on the screen size Viewing a moving picture – MPEG MOVIE playback Moving picture Screen indicators during moving picture playback To make screen indicators disappear To stop copying in the middle Copying still images recorded on a “Memory Stick” to a tape To start copying using the Remote Commander During copying To cancel the Memory PB ZOOM function Enlarging still images recorded on a “Memory Stick” – Memory PB ZOOM Images in the Memory PB ZOOM mode In the Memory PB ZOOM mode Edge of an enlarged image To stop the slide show To pause during a slide show To start the slide show from a particular image To view the recorded images on TV If you change the “Memory Stick” during operation -MARK Deleting selected images To cancel deleting an image DEL Deleting all the images To cancel deleting all the images While “DELETING” appears MARK — Viewing Images Using your Computer — Reference pages USB cable USB jack editing software Viewing images on your computer – Introduction Notes on using your computer Software Communications with your computer Computer Recommended computer environment Recommended Windows environment OS: Microsoft Windows Me, Windows 2000 Professional, Windows XP When connecting to a computer via the USB jack install a USB driver Recommended computer usage environment when connecting via USB cable and viewing tape images on your computer OS: Page Installing the USB driver Installing Image Transfer Installing PIXELA ImageMixer Making the computer recognize your camcorder Viewing images recorded on a tape Viewing images recorded on a “Memory Stick” If you cannot install the USB driver Step 1: Uninstall the incorrect USB driver Windows XP: Windows 2000 Professional: Windows 98SE/Windows Me: Windows 2000 Professional Windows XP Step 2: Install the USB driver on the supplied CD-ROM Step1: Uninstall the incorrect USB driver Other OS: Step2: Install the USB driver on the supplied CD-ROM Capturing images with “PIXELA ImageMixer Ver.1.0 for Sony” Viewing images recorded on a tape on your computer – USB Streaming (For Windows users) Viewing pictures live from your camcorder Capturing still images Capturing moving pictures If image data cannot be transferred by the USB connection If any trouble occurs Carry out the following operations after quitting the application: Seeing the on-linehelp (operating instructions) of “PIXELA ImageMixer Ver.1.0 for Sony” To close on-linehelp If you have any questions about “PIXELA ImageMixer Ver.1.0 for Sony” Note on using your computer Page Viewing images without Image Transfer Desired file type Double-clickin this order Image file storage destinations and image files ssss For Windows Me users (The drive recognizing your camcorder is [E:].) Folder Recommended Macintosh environment For Mac OS 8.5.1/8.6/9.0 users For Mac OS 9.1/9.2/Mac OS X (v10.0/v10.1) Viewing images For Mac OS X (v10.0) users — Using the Network function — – DCR-IP220only (Bluetooth) lamp NETWORK On trademarks Accessing the network How to hold your camcorder when operating in NETWORK mode After using the stylus — Customizing Your Camcorder — Changing the menu settings Menu items are displayed as the following icons: MANUAL SET CAMERA SET VCR SET Notes on the SteadyShot •Attachment of a conversion lens (optional) may influence the SteadyShot If you cancel the SteadyShot (continued on the following page) low intensity high intensity LCD B.L. and VF B.L Even if you adjust LCD B.L., LCD COLOR and/or VF B.L If you select QUALITY Notes on formatting •Do not do any of the following while FORMATTING is displayed: –Turn the POWER switch to the other position –Operate buttons –Eject the “Memory Stick” Page Notes on DEMO MODE When recording a close subject In more than five minutes after removing the power source Other menu items are held in memory even when the battery is taken out — Troubleshooting — In the recording mode Symptom • The POWER switch is not set to CAMERA c Set it to CAMERA (p. 29) Types of trouble and how to correct trouble In the playback mode In the recording and playback modes cInsert a charged battery pack (p. 17, 18) •The AC power adaptor is not connected to a wall outlet cConnect the AC power adaptor to a wall outlet (p. 21) •The temperature of the environment is too low When operating using the “Memory Stick” Others • Charging is completed • The battery pack is not properly inserted c Insert it properly (p. 17) • The POWER switch is not set to (CHG) OFF c Set it to (CHG) OFF LCD screen or Viewfinder Five-digitdisplay Warning indicators 100-0001 Warning indicator as to file Slow flashing: C:21:00 Self-diagnosisdisplay (p. 192) EThe battery is dead or nearly dead %Moisture condensation has occurred Warning indicators and messages Warning messages — Additional Information — Selecting cassette types Copyright signal When you play back When you record What is the “InfoLITHIUM” battery pack Effective use of the battery pack Remaining battery time indicator How to store the battery pack About the “InfoLITHIUM” battery pack Battery life What is i.LINK About the name “i.LINK” i.LINK baud rate *What is Mbps About i.LINK i.LINK functions on this unit Required i.LINK cable Using your camcorder abroad [a] [b] NTSC system PAL system PAL-Msystem Moisture condensation If moisture condensation occurred Note on moisture condensation How to prevent moisture condensation Maintenance information and precautions Maintenance information Cleaning the video head The video head Using a cleaning cassette Charging the built-inrechargeable battery Charging the built-inrechargeable battery Removing dust from inside the viewfinder Caution Adjusting the LCD screen (CALIBRATION) DISPLAY/TOUCH PANEL Precautions Camcorder operation On handling tapes Camcorder care AC power adaptor About care and storage of the lens Battery pack Notes on dry batteries If batteries are leaking Video camera recorder Specifications Camcorder Identifying the parts and controls 9LCD BACKLIGHT switch (p. 31) q; MEMORY EJECT lever (p. 102) qd RESET button qf (USB) jack (p. 151) Page e; (flash) button (p. 49, 116) es OPEN/Z EJECT switch (p. 25) ea Grip belt ed Cassette lid (p. 25) Stylus holder Flash el Microphone ej Lens r; DC IN jack ek Focus ring/Zoom ring (p. 34, 67) rs “Memory Stick” slot (p. 102) rd OPENswitch (p. 17) rf Viewfinder lens adjustment lever (p. 32) rg Battery compartment lid rh Tripod receptacle Remote Commander 1PHOTO button (p. 47, 111) 2DISPLAY button (p. 43) 3MEMORY control buttons 4SEARCH MODE button (p. 78, 79) To prepare the Remote Commander Notes on the Remote Commander Operation indicators LCD screen and viewfinder A, B I, J, K, L F, G, H O, P, Q T, U