— Troubleshooting —

Types of trouble and how to correct trouble

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer. If “C:ss:ss” appears on the LCD screen, the self-diagnosis display function has activated. See page 192.

In the recording mode
Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA (p. 29).

 

• The tape has run out.

 

c Rewind the tape or insert a new one (p. 25, 42).

 

• The write-protect tab is set to expose the red mark.

 

c Use a new cassette or slide the tab (p. 25).

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least one hour to acclimatize (p. 201).

The power goes off.

• When your camcorder is in the recording standby mode

 

for more than five minutes, your camcorder automatically

 

turns off to save battery power and to prevent battery and

 

tape wear.

 

c Set the POWER switch to (CHG) OFF and then to

 

CAMERA.

 

• The battery pack is dead or nearly dead.

 

c Insert a fully charged battery pack (p. 17, 18).

The image on the viewfinder screen

• The viewfinder lens is not adjusted correctly.

is not clear.

c Adjust the viewfinder lens (p. 32).

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON in the menu settings (p. 179).

The autofocusing function does not

• The setting is the manual focus mode.

work.

c Set FOCUS to AUTO (p. 67).

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust to focus manually (p. 67).

The picture does not appear in the viewfinder.

• The LCD panel is open.cClose the LCD panel when you record using the viewfinder (p. 9).

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

The contrast between the subject and background is too high. This is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

Some tiny white, red, blue or green spots appear on the LCD screen.

SLOW SHUTTER, Super NightShot or Color Slow Shutter mode is activated. This is not a malfunction.

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