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Top Page > Troubleshooting > 3D Picture/Glasses Symptoms
3D Picture/Glasses Symptoms
3D pictures are not displayed. 3D effect is weak.
Black bars appear on both sides of the screen when watching 3D pictures.
3D display automatically switches on when 3D signal is detected.
The message [3D signal has been detected] automatically appears when 3D signal is detected.
3D pictures are not displayed. 3D effect is weak.
If two pictures are displayed
If the [3D Display] screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.
Perceived 3D effect may vary from person to person.
3D or SimulView™ effect may be less pronounced if ambient temperature is low.
3D effect may be less pronounced and the display color will be shifted if you lie down or tilt your head.
Black bars appear on both sides of the screen when watching 3D pictures.
Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].
3D display automatically switches on when 3D signal is detected.
Set to manually turn the 3D display on or off. Press the HOME button, then select [Settings] → [Picture & Display] → [3D Settings] → [Auto 3D] → [Off].
The message [3D signal has been detected] automatically appears when 3D signal is detected.
Deactivate the [3D Signal Notification] setting. Press the HOME button, then select [Settings] → [Picture & Display] → [3D Settings] → [3D Signal Notification] → [Off].
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