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Basic Operations
Parts Description
Watching TV
Using Other Devices
Using “BRAVIA” Sync
Devices
Useful Functions
Using Internet
Using Home Network
Configuring Various
Settings
Troubleshooting
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Top Page > Troubleshooting > Broadcast Reception Symptoms
Broadcast Reception Symptoms
Ghosting or double images appear.
Only snow noise or black picture appears on the screen.
There is picture or sound noise when viewing a TV channel.
You cannot receive any channels.
You cannot receive or select channels.
Some digital cable channels are not displayed.
Broadcast HD formats have poor quality.
Noisy picture.
Some channels are blank.
You cannot view digital channels.

Ghosting or double images appear.

Check cable or antenna connections.
Check the antenna location and direction.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models only.)

Only snow noise or black picture appears on the screen.

Check if auto tuning is performed.
Check if the antenna is broken or bent.
Check if the antenna has reached the end of its serviceable life (3-5 years for normal use, 1-2 years
at a seaside location).

There is picture or sound noise when viewing a TV channel.

Perform [Fine Tune]/[AFT] to obtain better picture reception. (Option name differs depending on
your region/country.)
Set [Audio Filter] to [Off], [Low] or [High] to improve sound for analog reception. ([Audio Filter] may
not be available depending on your region/country.)
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available depending on the
situation/region/country.)

You cannot receive any channels.

Check the antenna/cable connection.
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