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Sony KDL-47W802A manual Remote Control Symptoms, Remote control does not operate

Models: KDL-47W802A

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i-Manual

Basic Operations

Parts Description

Watching TV

Using Other Devices

Using “BRAVIA” Sync

Devices

Useful Functions

Using Internet

Using Home Network

Configuring Various

Settings

Troubleshooting

How to Use Bookmarks

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Top Page > Troubleshooting > Remote Control Symptoms

Remote Control Symptoms

Remote control does not operate.

Remote control does not operate.

Press a button on the TV to determine if the problem is with the remote control or not. Check the polarity of the batteries or replace the batteries.

Point the remote control at the remote control sensor located at the front of the TV.

Keep the remote control sensor area clear from obstacles.

Fluorescent light can interfere with remote control operation; try turning off any fluorescent light.

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Sony KDL-47W802A manual Remote Control Symptoms, Remote control does not operate

Contents

Manual KDL-55W802A/47W802A KDL-42W800ABasic Operations Basic OperationsRemote Control TV Controls/Terminals/IndicatorsOne-touch Remote Control Optional Parts DescriptionSelecting Channels Watching TVWatching Twin Picture Changing Display/AudioAudio System Using Other DevicesBD/DVD Player Using Bravia Sync Devices Using Bravia Sync DevicesUseful Functions Picture/Sound Auto AdjustmentSaving Power Consumption Using Skype Using InternetConnecting to the Internet Home Network Settings Using Home NetworkPicture/Screen Settings Selecting picture mode Configuring Various SettingsChannel Settings General SettingsSupport External Input SettingsSoftware Update Troubleshooting To access the bookmarked How to Use BookmarksTo save a To return to the previous screenBasic Operations Using Other Devices Using Internet Troubleshooting Sony Corporation Using / / / and Buttons How to use remoteUsing Return and Color Buttons To operate functions using the color buttonsCategories in the Home Menu Home Menu screenOverview Tips SettingsSteps Picture Mode Setting MemoryReset Available OptionsResolution Color TemperatureBacklight PictureCineMotion Advanced SettingsEnjoy Internet on TV Searching for Information How to use i-ManualSaving Frequently Viewed Pages Bookmark Displaying the Page Again While Operating the TVTo go to the main To close the i-ManualUseful Options button Quickly Accessing Functions by the Options ButtonRecommended viewing distance range for a 3D image Watching in 3DTo deactivate the 3D effect To use the SimulView modeTo adjust the 3D settings Sony Corporation Watch connected device Illumination LED FrontSensors and Illumination Blinking Blinking speed depends on status TV is turned onSony Corporation Power CH +/- Channel/ / , +/- VolumeRight Input select/ Select/ConfirmHdmi in 1/3/4 BottomVideo RearLAN Audio OUT USBPIC OFF TopColor buttons UpperSEN MiddleDisplay LowerMuting VOL +KEY PAD Return NFC BackTo move the position of the screen keyboard Displaying Screen KeyboardSelecting channels from the Home Menu Selecting channels by the CH +/- buttons To change the settings laterAuto Program Selection Fast ZappingSelecting channels by the number buttons To move the inset window Displaying picture-in-picture PIPAvailable Combinations of Two Pictures Sony Corporation To change the picture size Displaying left-and-right pictures P&PThis function is not available with PC format signals Display information Subtitles/Closed captions Available Options 43 Original Source Screen format/Wide ModeCaptions Available Options 169 Original SourceFine-Normal Fine-FullAvailable Options PC Timing Stereo Audio for analog modeAuto SAP MonoMaking a Connection Hdmi connectionComponent video connection Composite connection Digital Still Camera/Camcorder To check the supported file formats USB DeviceTo automatically display thumbnail view or a slideshow Tips Corresponding PC input signal Sony Corporation Hdmi connection Optical audio connection Audio cable connection To charge an MHL device To switch to MHL input automaticallyMHL Device Checking supported file formats Playable file formatsSetting Bravia Sync BD/DVD player Available Bravia Sync OperationsAV amplifier Video cameraDevice Selection Using the Sync MenuAvailable Items TV Control Device ControlNone Setting Buttons to Control the HDMI/MHL DeviceMenu Keys Tuning KeysTuning and Menu Keys Displaying the Bravia Sync Device List General AutoAuto 24p Sync Sports CinemaMusic AnimationOverview Adding to Favorites To access items added to FavoritesTo remove an item from Favorites To sort the list of applicationsScreen High Saving power by picture brightnessPicture Off Off LowSaving power by automatically adjusting the backlight drive Turning the TV off by monitoring idle time Turning the TV off by monitoring input signal Setting the current time manually Setting the on timer Setting the sleep timer To change the duration period Using TV as Picture FrameSony Corporation Setting parental lock password Setting viewing restriction Sony Corporation Blocking specific channels To turn off the built-in wireless LAN Wireless connection built-in wireless LAN101 Wired connection with a LAN cable 103 To change the character size Browsing WebsitesTo enter a URL 105 To avoid video/sound interruption To seek forward/backward in video contentWatching Internet Video To update Internet Video content services About the status icons in the Home Menu Performing initial setup109 About the status icons in the contact list Making a callTo call by entering a phone number About the status icons in the call history listTo add contacts to the contact list To receive a call112 To operate the search result Current View Information SearchTo search again To display a bookmark114 Keyword Search 116 Playing Content on a PC 118 Enabling the renderer function Allowing/blocking access from controller Smart Select Making advanced renderer settingsAuto Access Permission Selecting servers to display Checking server connection Playing Content with Renderer Function To turn on the TV when you turn on your mobile device Using a Smartphone/Tablet as a Remote126 If the connection does not succeed Using Wi-Fi Direct FunctionTo list connected devices/deregister devices To connect another deviceTo change the name of the TV shown on the connected device To disconnect the device from the TV Using One-touch MirroringUsing Screen Mirroring 131 Vivid Selecting picture modeCustom StandardGame-Standard Game-OriginalLocking picture adjustment Available Options for inputs other than a PC Setting screen size/positionWide Mode Available Options for PC input Sound Mode Adjusting various sound settings e.g. bass/treble/balanceVolume Offset Advanced Auto VolumeSound Booster EqualizerWall Mount Setting sound according to TV positionTable-Top Stand 140 Checking signal information Selecting the cable/antenna signal Tuning channels automatically Adding digital channels Setting channels to surf with CH +/- buttons Editing channel labels Fine adjusting analog channels Small Setting the information bannerMedium LargeCC Display Setting closed captionsAnalog CC Digital CCTurning off the key tone of remote control operations Turning off start-up logo Auto Brightness Adjust Demo ModeDark Simple ResponseSetting menu language Setting your region Setting One-touch Remote Control Setting Bluetooth Device Selecting speakers to output sound Outputting sound from headphones 159 Setting headphone speaker link Managing external inputs Component Switching the video inputMaking detailed settings of video input 164 Running initial setup Checking Sony contact information Uploading operation history Updating broadcast/service software Updating TV’s software TV turns on automatically Power SymptomsTV turns off automatically Tiny black points and/or bright points appear on the screen Picture/Screen SymptomsPicture quality is not as good as viewed at the store Distorted pictureScreen flickers Screen format/wide mode changes automaticallyBlurry picture or poor color Suddenly the picture becomes smallTV screen feels warm There is picture or sound noise when viewing a TV channel Broadcast Reception SymptomsGhosting or double images appear Only snow noise or black picture appears on the screenSome digital cable channels are not displayed You cannot receive or select channelsBroadcast HD formats have poor quality Noisy picture3D pictures are not displayed D effect is weak 3D Picture/Glasses SymptomsNo sound but good picture Sound SymptomsAudio noise No audio or low audio with home theater systemNo picture from connected device Connected Device SymptomsYou cannot select connected device in the Home Menu Some input sources cannot be selectedYou cannot control a second AV receiver Photo images or folders take time to displayYou cannot find a connected Bravia Sync Hdmi device TV cannot connect with your wireless router or access point Network/Application SymptomsGood picture quality but no sound on Internet video content Certain Internet video content displays a loss of detailApps are inaccessible At 5GHz182 Your TV cannot connect to the server Home Network SymptomsServer is inaccessible 184 Remote control does not operate Remote Control SymptomsBatteries drain quickly One-touch Remote Control SymptomsOperation cuts out, or a device does not work Bluetooth Mouse SymptomsSome pay contents cannot be played Screen Mirroring SymptomsTV cannot connect to a Miracast compatible device Video or sound sometimes cuts outOne-touch Mirroring Symptoms TV SideView Symptoms Wi-Fi 5GHz Symptoms 192 Supported Codec for Dlna / USB device DLNA/USB设备支持的编解码器 Video Lpcm / AC3 内部 / 外部 MOV Audio Codec Supported Sampling Rate External Subtitle 外挂字幕