Sony KV-3 6FV16, KV-32FV26, KV-36FS12, KV-32FV16 manual Other Information, Cannot receive channels

❏ You may be running all your channels through a cable box. The cable box will only unscramble one signal at a time, so you cannot use the PIP feature. If possible, run a direct cable to your TV’s VHF/UHF input. (This will only work if your cable system provides an unscrambled signal.)

Other Information

Problem	Possible Remedies
Cannot receive channels	❏ Use Auto Program in the Channel menu to add receivable TV channels that
	are not presently in TV memory (see page 41).
Unable to select a channel	❏ Use Auto Program in the Channel menu to add receivable TV channels that
	are not presently in TV memory (see page 41).
Lost password	❏ In the password screen (see page 42), enter the following master password:
	4357. The master password clears your previous password; it cannot be
	used to temporarily unblock channels.

Cannot change channels with ❏ the remote control

If you are using the TV to change channels, be sure the TV FUNCTION button is selected.

❏ If you are using another device to change channels, be sure you have not

	inadvertantly switched your TV from the channel 3 or 4 setting. Use the
	Channel Fix feature to “fix” the channel based on the hookup you used (see
	page 41).
	❏ If you are using another device to change channels, be sure to press the green
	“FUNCTION” button for that device. For example, if you are using your
	VCR to change channels, be sure to press the VTR/DVD FUNCTION button.
Cannot cycle through the	❏ Be sure the Video Label feature has not been set to “Skip” (see page 48).
other video equipment
connected to the TV

There is a black box on the screen

❏You have selected a text option in the Setup menu and no text is available. (See page 47 to reset Setup selections.) To turn off this feature, select OFF in the Caption Vision option. If you were trying to select closed captioning, select CC1 instead of TEXT 1-4.

The remote control will not	❏ Press the TV FUNCTION button. You may have inadvertantly pressed the
work in PIP mode	VTR/DVD FUNCTION button, which changes the PIP buttons to VCR mode.
There is no window picture	❏ Be sure your window picture is set to a video source/channel that has a
or it is just static	program airing.
	❏ You may be tuned to a video input with nothing connected to it. Try
	cycling through your video inputs using the PIP TV/VIDEO button.
	❏ PIP is not set to receive a signal from the AUX input. If you connected a
	VCR, DVD player or Satellite Receiver to the AUX input on the TV, it will
	not show in the small window picture.

I get the same program in the ❏ window picture as in the main picture

Both may be set to the same channel. Try changing channels in either the main picture or the window picture.

I cannot get anything but TV ❏ in my window picture

Be sure the video label has not been set to skip your video inputs. (See the Setup menu on page 48.)

If, after reading these operating instructions, you have additional questions related to the use of your Sony television, please call our Direct Response Center at 1-800-222-SONY (7669) (U.S. residents only) or

(416) 499-SONY (7669) (Canadian residents only).

58