Additional Information

Trouble symptoms and remedies

Problem

Possible remedies

 

 

 

 

No picture.

Make sure the power cord is connected securely.

 

Cannot receive any channels.

 

 

Turn on the power of the TV.

 

 

Check antenna/cable connections.

 

 

 

 

 

Cannot receive certain

Set the channels again (page 17).

 

channels.

 

 

The TV turns off automatically.

(The TV enters the standby mode.)

Check that the Sleep timer is activated (page 51).

Check that the On/Off Timer is activated (page 53).

Check that Auto Shutoff is activated (page 50).

Some video sources do not appear.

“No Sync” appears, or the STANDBY/SLEEP indicator lights up in red.

Check the connection between the optional video equipment and the TV.

Press the input buttons on the remote (page 29).

If you connect the video equipment to the S VIDEO input of the TV, set “Auto YC” in the (Custom Setup) menu to “On” (page 8).

Poor picture.

Check antenna/cable connections.

 

 

Double images or ghosts.

 

 

 

Check the antenna location and direction.

 

 

 

 

 

 

 

Only snow and noise appear

Check if the antenna is broken or bent.

 

 

on the screen.

Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use,

 

 

 

1-2 years at the seaside)

 

 

 

 

 

 

Dotted lines or stripes

Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers.

 

 

 

 

 

No color.

Press PICTURE MODE to select the desired Picture Mode (page 23).

 

Color is not correct.

Adjust the picture mode options in the

(Picture/Sound Control) menu.

 

Dark picture.

If you set the POWER SAVING function to “Reduce,” the picture may become dimmer

 

 

 

(page 25).

 

 

 

 

 

 

Some tiny black points and/

The picture of a flat panel display is composed of pixels. Tiny black points and/or bright

 

or bright points on the screen.

 

points (pixels) on the screen, this does not indicate a malfunction.

 

 

 

 

 

The screen flickers when

This is caused by the Plasma Display Panel feature, and does not indicate a malfunction.

 

turning on the TV.

 

 

 

 

 

 

 

 

The picture is too bright.

Press PICTURE MODE to select the desired Picture Mode (page 23).

 

 

 

 

 

Picture (stripe) noise.

Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.

 

 

Keep the antenna cable away from other connecting cords.

 

 

Do not use 300-ohm twin lead cables as interference may occur.

 

 

 

 

 

Distorted picture and noisy

Check if the connected optional equipment are installed in front of the TV or at the side of

 

sound.

 

the TV. When installing optional equipment, leave some space between the optional

 

 

 

equipment and TV.

 

 

 

 

 

 

Striped noise during

Video head interference. Keep your VCR away from the TV.

 

playback/recording of a

Leave a space of 30 cm (11 7/8 inch) between your VCR and the TV to avoid noise.

 

VCR.

Avoid installing your VCR in front of the TV or at the side of the TV.

 

 

 

 

 

Image retention on the

Set “Pic. Inversion” (Picture Inversion) of “Screen Saver” in the (Custom Setup) menu

 

screen.

 

to “On” (page 49). Image retention will disappear after a while.

 

 

 

 

 

56 (US)

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Sony KZ 42TS1, KZ-32TS1 manual Trouble symptoms and remedies, No picture, Poor picture

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