No sound./Noisy sound, Cannot operate the menu

				Additional Information

Problem		Possible remedies

No sound./Noisy sound.
	Good picture, no sound.	•	Check the volume control.
		•	Press MUTING or VOL + so that “Muting” disappears from the screen (page 20).
		•	Disconnect your headphones.
		•	Set “Speaker” to “On” in the (Custom Setup) menu (page 11). If it is set to “Off,”
			sound is not output from the TV’s speakers regardless of the TV’s volume control.

	Audio noise.	•	Make sure that the antenna is connected using the supplied 75-ohm coaxial cable.
		•	Keep the antenna cable away from other connecting cords.
		•	Do not use 300-ohm twin lead cables as interference may occur.
		•	Press MTS/SAP to select “MONO” (page 40).

Cannot operate the menu.		•	If the item you want to select appears in a pale color, you cannot select it.

Wide Screen Mode changes		•	The picture size may change when the program has commercial breaks, because the TV
automatically.			selects the best Wide Screen Mode automatically for each program (See page 26).
	Wide Screen Mode changes	•	The TV receives the picture with control signal and selects the best Wide Screen Mode
	automatically while Auto		automatically to fit the wide screen (See page 26).
	Wide is set to on.	•	When you change the channel or input, the TV selects the best Wide Screen Mode
			automatically. If you want to fix the Wide Screen Mode selected with the WIDE MODE
			button, set “Auto Wide” to “Off” in the	(Screen Control) menu (page 28).

Strange sound.		•	Changes in room temperature sometimes causes the TV cabinet to expand or contract,
	The TV cabinet creaks.		which can make slight noises. This does not indicate a malfunction.

	The TV whirs.	•	The TV’s fan setting is working. This does not indicate a malfunction.

	The TV ticks.	•	An electrical circuit inside the TV is activated when the TV is turned on. This does not
			indicate a malfunction.

	The TV buzzes.	•	There might be a surge sound when turning on the TV. This does not indicate a
			malfunction.

Remote control does not		•	The batteries could be weak. Replace the batteries.
operate.		•	Check the polarity of the batteries.
		•	If the STANDBY/SLEEP indicator on the TV does not light in red, press POWER on the
			TV.
		•	Point the remote control at the remote control sensor of the TV.
		•	Install the TV away from fluorescent lights.

(US) 57

KZ-32TS1, KZ 42TS1 specifications

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Sony KZ-32TS1 No sound./Noisy sound, Cannot operate the menu, Wide Screen Mode changes, Operate

Models: KZ-32TS1 KZ 42TS1

Problem

No sound./Noisy sound.

Cannot operate the menu.

Wide Screen Mode changes

automatically.

Strange sound.

Remote control does not

operate.

KZ-32TS1, KZ 42TS1 specifications