Troubleshooting

 

 

Problem

Causes and remedies

 

 

“Join/register” is shown on a web page.

For some web pages, the LocationFreeTV may not allow you to join or

 

register.

 

 

Nothing appears when [Home] is

No address has been specified for Default page. Enter the address of a

selected.

web page for the Default page (1 page 82).

 

 

The message “Cannot open this web

Any of the following are possible:

page.” appears.

• The web page uses JavaScript or a file type that the LocationFreeTV

When you select from a menu or other

does not support.

lists, the screen does not respond.

• The unit failed to connect to the web server. Wait a little while and try

Nothing appears when a button is

connecting again.

selected.

 

 

 

 

 

The message “Memory is full.” appears.

• If you have opened multiple tabs, close some tabs.

 

• Some large size web pages may not display.

 

• Turn the monitor off and then on again.

 

• A large sized file may not open.

 

 

 

 

Mail

 

 

 

 

 

Problem

Causes and remedies

 

 

Cannot send or receive mail.

• Your mail settings may be incorrect. Check them against the

 

information you have received from your ISP.

 

• When sending the mail to multiple addresses, separate each address

 

with a comma (,).

 

• When sending mail to a large number of addresses, separate the

 

recipients into smaller groups, and send the mail separately to each

 

group of recipients.

 

• Your network settings may be incorrect. Contact your ISP.

 

 

Cannot recall the mail protection

Once the mail protection password has been set, you must input that

password.

password in order to change or delete it. If you have lost your mail

 

protection password, initialize the mail settings (1 page 136).

 

 

While attaching an image to an e-mail,

• Make sure you have selected the location where the image is saved.

the [Picture List] window does not show

Switch the tab to select an appropriate folder.

the expected image.

• The LocationFreeTV may fail to display images from a “Memory

 

Stick” (LF-X1) or a CompactFlash card (LF-X5)” initialized using a

 

computer. Initialize the “Memory Stick” (LF-X1) or CompactFlash

 

card (LF-X5) using the unit.

 

 

Characters in incoming mail are not

The character encoding methods supported by the LocationFreeTV are

displayed properly.

US-ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP.

 

No other encoding methods are supported. If characters cannot be

 

displayed properly, open the [Settings] - [Web] screen and check the

 

character code setting.

 

 

Images in HTML mail are not displayed.

Depending on the type of HTML, some images may not display.

 

 

A question mark (?) appears on the

• The file format is not supported by the LocationFreeTV. You may

image attached to a mail.

display the file by sending it to a computer installed with software that

 

supports this type of image file.

 

• The image has been corrupted.

 

 

The message “Memory is full.” appears.

• If you have opened multiple tabs on the web screen, close some tabs.

 

• Turn the monitor off and then on again.

 

 

 

 

Others

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Image 147
Sony LF-X1, LF-X5 operating instructions 147, Mail