Sony LF-X1, LF-X5 operating instructions 147, Mail

		Troubleshooting
Problem	Causes and remedies
“Join/register” is shown on a web page.	For some web pages, the LocationFreeTV may not allow you to join or
	register.
Nothing appears when [Home] is	No address has been specified for Default page. Enter the address of a
selected.	web page for the Default page (1 page 82).
The message “Cannot open this web	Any of the following are possible:
page.” appears.	• The web page uses JavaScript or a file type that the LocationFreeTV
When you select from a menu or other	does not support.
lists, the screen does not respond.	• The unit failed to connect to the web server. Wait a little while and try
Nothing appears when a button is	connecting again.
selected.
The message “Memory is full.” appears.	• If you have opened multiple tabs, close some tabs.
	• Some large size web pages may not display.
	• Turn the monitor off and then on again.
	• A large sized file may not open.
Mail
Problem	Causes and remedies
Cannot send or receive mail.	• Your mail settings may be incorrect. Check them against the
	information you have received from your ISP.
	• When sending the mail to multiple addresses, separate each address
	with a comma (,).
	• When sending mail to a large number of addresses, separate the
	recipients into smaller groups, and send the mail separately to each
	group of recipients.
	• Your network settings may be incorrect. Contact your ISP.
Cannot recall the mail protection	Once the mail protection password has been set, you must input that
password.	password in order to change or delete it. If you have lost your mail
	protection password, initialize the mail settings (1 page 136).
While attaching an image to an e-mail,	• Make sure you have selected the location where the image is saved.
the [Picture List] window does not show	Switch the tab to select an appropriate folder.
the expected image.	• The LocationFreeTV may fail to display images from a “Memory
	Stick” (LF-X1) or a CompactFlash card (LF-X5)” initialized using a
	computer. Initialize the “Memory Stick” (LF-X1) or CompactFlash
	card (LF-X5) using the unit.
Characters in incoming mail are not	The character encoding methods supported by the LocationFreeTV are
displayed properly.	US-ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP.
	No other encoding methods are supported. If characters cannot be
	displayed properly, open the [Settings] - [Web] screen and check the
	character code setting.
Images in HTML mail are not displayed.	Depending on the type of HTML, some images may not display.
A question mark (?) appears on the	• The file format is not supported by the LocationFreeTV. You may
image attached to a mail.	display the file by sending it to a computer installed with software that
	supports this type of image file.
	• The image has been corrupted.
The message “Memory is full.” appears.	• If you have opened multiple tabs on the web screen, close some tabs.
	• Turn the monitor off and then on again.

Others

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