Sony LF-X1, LF-X5 operating instructions 149, NetAV

				Troubleshooting
NetAV
Problem	Causes and remedies
Connection will not be established even	• You cannot use NetAV unless the base station is turned on and has been
though [NetAV] is pressed.	prepared for the Internet connections. Make sure settings are configured
	correctly for	/	. Before using NetAV, be sure to turn on the base
	station.

•Make sure the Internet connection settings for the monitor are correct. It is possible that the IP address is conflicting with that of another device. Try reconfiguring the settings.

•Before using NetAV, the monitor, the base station, and connected routers must be properly configured.

•Make sure the domain name has been correctly entered in the [Enable/ Disable NetAV] window “Making the base station accessible by NetAV” (1 page 56).

•It may take time to renew the Dynamic DNS address code. Wait for at least 10 minutes and retry connecting.

•It may take time to obtain an IP address when the LAN connection under [Monitor] is set to obtain one automatically (DHCP). Also, settings do not become effective unless you select [Set].

•If the NetAV LED on the base station is lit red, the [Dynamic DNS] setting on the [NetAV Settings] window authentication has failed. Check that the setting is configured properly. When the “NetAV” indicator on the base station is lit red, the settings for [Dynamic DNS] are not correct. For more information, refer to the LocationFreeTV FAQ (http://www.sony.com/locationfree/faq/).

•If you are using a router, verify the router’s port forwarding settings.

•Turn the router off and then on again.

Picture is distorted.	• Because NetAV communicates through the Internet, when there is
	heavy traffic on the line, images may not be sent or received smoothly.
	• Try a slower bit rate.
Connection halts while the “Connecting	Transmission may take time depending on where the monitor and base
to the base station.” message is shown.	station are located. A high level of traffic on the communication lines
	connecting the monitor and base station can also affect transmission
	times.
NetAV cuts out suddenly.	If another monitor is registered, the other monitor might have begun
	receiving AV content.

Others

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