TROUBLESHOOTING

Problem

 

Point to check

Solution

 

 

 

 

Direct printing of a file

 

Is "IPsec Settings" enabled on the

When "IPsec Settings" is enabled in the system settings

in a shared folder on a

 

machine?

(administrator), direct printing of a file in a shared folder

computer is not

 

 

may not be possible in some computer environments.

possible.

 

 

For information about "IPsec settings", consult your

 

 

 

administrator.

 

 

 

System Settings (Administrator) > "Security Settings"

 

 

 

> "IPsec Settings"

A tray, finisher, or

 

 

 

 

Have the peripheral devices that are

Open the printer properties and click the [Auto

other peripheral

 

installed on the machine been

Configuration] button on the [Configuration] tab.

device installed on the

 

configured in the printer driver?

(Windows)

machine cannot be

 

 

If auto configuration cannot be executed, see the

used.

 

 

Software Setup Guide.

 

 

 

 

PROBLEMS RELATED TO PRINT RESULTS

Problem

 

Point to check

Solution

 

 

 

 

The image is grainy.

 

Are the printer driver settings

When selecting print settings, you can set the print

 

 

appropriate for the print job?

mode to [Normal], [High Quality], or [Fine]. When you

 

 

 

need a very clear image, select [Fine]. (The [Fine] mode

 

 

 

cannot be selected when using the PCL5c printer

 

 

 

driver.)

 

 

 

Windows:

 

 

 

The resolution setting is selected in the [Advanced]

 

 

 

tab of the printer driver properties window.

 

 

 

Macintosh:

 

 

 

Select the resolution in the [Advanced] menu of the

 

 

 

print window. (In Mac OS v10.5 and 10.6, select the

 

 

 

resolution on the [Color] menu in the print window.)

 

 

 

 

 

 

Have you selected color settings

Select color settings appropriate for the print job.

 

 

appropriate for the print job?

Windows:

 

 

 

Select the appropriate document type in [Image Type]

 

 

 

on the [Color] tab of the printer driver. Advanced color

 

 

 

settings can be selected in the [Advanced Color]*

 

 

 

button.

 

 

 

Macintosh:

 

 

 

Select the appropriate document type in [Image Type]

 

 

 

on the [Color] menu of the printer driver. Advanced

 

 

 

color settings can be selected in the [Advanced

 

 

 

Color]* button. (In Mac OS X v10.5 to 10.5.8 and 10.6,

 

 

 

in the [Advanced Color] tab.)

 

 

 

* When adjusting detailed color management settings

 

 

 

such as "Output Profile", select "Custom" from "Image

 

 

 

Type" and then select the desired setting from

 

 

 

"Advanced Color".

The image is too light

 

 

 

 

Does the image (particularly a photo)

Brightness and contrast can be corrected by performing

or too dark.

 

need correction?

[Color Adjustment] on the [Color] tab of the printer

 

 

(Windows)

driver. These settings can be used for simple

 

 

 

corrections when you do not have image editing

 

 

 

software installed on your computer.

 

 

 

 

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