TROUBLESHOOTING

Problem

 

Point to check

Solution

 

 

 

 

The image is upside

 

Is the correct binding position selected

When two-sided printing is performed, every other page

down.

 

for two-sided printing?

is printed upside down when tablet binding is selected

 

 

 

for the binding position. Be sure to set the appropriate

 

 

 

binding position.

 

 

 

The binding position is selected as follows:

 

 

 

Windows:

 

 

 

On the [Main] tab of the printer driver.

 

 

 

Macintosh:

 

 

 

In the [Layout] menu of the print window. (In Mac OS

 

 

 

9.0 to 9.2.2, in [Output/Document Style].)

Many nonsense

 

 

 

 

Is your computer or the machine in an

If little free space remains in the memory or hard drive of

characters are printed.

 

unstable state?

your computer, or many jobs have been spooled on the

 

 

 

machine and it has little free memory remaining, printed

 

 

 

text may turn into nonsense characters. In this situation,

 

 

 

cancel printing, restart your computer and the machine,

 

 

 

and try printing again.

 

 

 

To cancel printing

 

 

 

Windows:

 

 

 

Double-click the printer icon that appears at the lower

 

 

 

right of the task bar and click "Cancel All Documents"

 

 

 

(or "Purge Print Documents") in the [Printer] menu.

 

 

 

Macintosh:

 

 

 

Double-click the name of the machine in the printer

 

 

 

list, select the job that you wish to delete, and delete

 

 

 

it. (In Mac OS 9.0 to 9.2.2, double-click the printer

 

 

 

icon on the desktop, select the print job that you wish

 

 

 

to delete, and delete it.)

 

 

 

At the machine:

 

 

 

Press the [JOB STATUS] key on the operation panel,

 

 

 

select the [Print Job] tab to change the screen, select

 

 

 

the key of the print job that you wish to delete, and

 

 

 

select the [Stop/Delete] key. A message appears to

 

 

 

confirm the cancelation. Select the [Yes] key.

 

 

 

If nonsense characters are still printed after restarting,

 

 

 

ask your administrator to lengthen the timeout setting of

 

 

 

"I/O Timeout" in the system settings (administrator).

 

 

 

➞ System Settings (Administrator) (Web page only) >

 

 

 

"Printer Settings" > "Interface Settings" > "I/O

 

 

 

Timeout"

 

 

 

If nonsense characters are still printed after taking the

 

 

 

above measures, remove and then reinstall the printer

 

 

 

driver.

 

 

 

 

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