TROUBLESHOOTING

Problem

 

Point to check

Solution

 

 

 

 

Paper does not feed

 

Is the paper loaded correctly in the

Set the guides to the size of the paper. Make sure the

from the paper tray.

 

paper tray?

height of the paper does not exceed the indicator line.

 

 

 

 

 

 

In the Paper Tray Settings of the system

Check the Paper Tray Settings and see if checkmarks

 

 

settings, are restrictions placed on the

appear in the checkboxes of print mode (Feeding

 

 

trays that can be used in print mode?

Approved Job). Functions without a checkmark cannot

 

 

 

be used for printing using that tray.

 

 

 

➞ System Settings > "Paper Tray Settings" > "Tray

 

 

 

Settings" > "Change" >

The image on paper is

 

 

 

 

Is too much paper loaded in the bypass

Do not load more than the maximum number of sheets.

skewed.

 

tray?

The maximum number of sheets varies depending on

 

 

 

the paper type setting. For more information, see

 

 

 

"SPECIFICATIONS" in the Safety Guide.

 

 

 

 

 

 

Are the bypass tray guides adjusted to

Adjust the bypass tray guides to the width of the paper.

 

 

the width of the paper?

 

 

 

 

 

PROBLEMS RELATED TO QUALITY / PRINT RESULTS

Problem

 

Point to check

Solution

 

 

 

 

Lines appear in the

 

Is the bypass feed roller dirty?

Clean the surface of the bypass feed roller.

printed image.

 

 

☞ 1. BEFORE USING THE MACHINE "CLEANING

 

 

 

THE BYPASS FEED ROLLER" (page 1-67)

Smudges appear on

 

 

 

 

Are you using paper that is not within

Use SHARP-recommended paper. Using paper that is

printed output.

 

the specifications?

for other models or special paper that is not supported

 

 

 

may result in misfeeds, creases, or smudges.

 

 

 

Please use SHARP-recommended paper and label

 

 

 

sheets. For details, contact your dealer or nearest

 

 

 

SHARP Service Department.

 

 

 

 

 

 

Are you printing on pre-punched paper?

If the printed image overlaps the punch holes, smudges

 

 

 

may appear on the reverse side of the paper following

 

 

 

one-sided printing, or on both sides following two-sided

 

 

 

printing. Take care that the image does not overlap the

 

 

 

punch holes.

 

 

 

 

 

 

Is the laser unit, the main charger, or the

If these units are dirty, smudges appear upon print

 

 

PT charger dirty?

results. Clean these units periodically.

 

 

 

For cleaning, see "CLEANING THE PT CHARGER"

 

 

 

(page 1-73)in "1. BEFORE USING THE MACHINE".

 

 

 

 

 

 

Does a message appear indicating the

Contact your dealer or nearest SHARP Service

 

 

need for maintenance?

Department as soon as possible.

 

 

 

 

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