Getting Help
Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:
1VAIO Notebook Contains a complete list of the items that ship with
Computer | your computer, product specifications, software |
Read Me First | support information, and the most |
| information on using your computer. |
2VAIO Notebook Explains how to use your notebook computer and
Computer User connect peripheral devices. Guide
3 | Online | This electronic version of the User Guide contains |
| User Guide | additional information on the preinstalled software |
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| titles. You can access this guide from the Windows |
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| Start menu by selecting Programs/VAIO/ |
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| Documentation. |
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4 | Manuals and | Most of the manuals for preinstalled software are |
| online help files | located on your hard disk drive as online help files. |
| that may | You can access the online help files from the Help |
| accompany your | menu in the specific application. A printed manual is |
| preinstalled | available for some applications. |
| software |
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5 | Knowledge | Provides instant access to information on commonly |
| Database | encountered problems. Enter a description of your |
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| problem and the Knowledge Database searches for |
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| the corresponding solutions online. You can access |
the Sony Knowledge Database at: http://www.sony.com/pcsupport/
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