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VAIO Notebook Computer User Guide

I cannot play a DVD-ROM

If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you are trying to play is incompatible with the DVD-ROM drive in your notebook computer. The region code is listed on the disc’s packaging.

If you hear audio but cannot see video, your computer’s video resolution may be set too high. For best results, change the Windows Control Panel/Display/Settings to 800 x 600 using 256 colors.

If you see video but cannot hear audio, check all of the following: Make sure the mute setting is off in your DVD player. Check the master volume setting in the audio Mixer. If you have connected speakers externally, check the volume settings in your computer speakers and check the connections between your speakers and the computer. Check the Windows Control Panel/System/Device Manager to see that the drivers are installed properly.

A dirty or damaged disc may cause the computer to “hang” while it tries to read the disc. If necessary, reboot the computer, remove the disc, and then check that it is not dirty or damaged. For cleaning instructions, see “On Cleaning CD-ROMs and DVD-ROMs” on page 94.

When I click an application icon a message appears, such as “You must insert the application CD into your CD-ROM drive”, and the software does not start

Some titles require specific files that are located on the application’s CD-ROM. Insert the disc and try starting the program again.

Make sure you place the disc in the tray with the label side facing up.

My floppy disk drive cannot write to a diskette

If the diskette is write-protected, disable the write-protect feature or use a diskette that is not write-protected.

Check that the diskette is properly inserted into the floppy disk drive.

My speakers have no sound

If the built-in speakers are turned off, press Fn+F3 to turn on the speakers.

If the speaker volume is turned to the minimum, press Fn+F4, and then press or to increase the volume.

If your computer is powered by batteries, check that the battery packs are inserted properly and that they are charged.

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Sony PCG-838 Vaio Notebook Computer User Guide Cannot play a DVD-ROM, My floppy disk drive cannot write to a diskette