Appendix

Symptom

Possible cause and remedial actions

 

 

You cannot connect to the

ì Check whether the Connect on demand option is

Internet.

deactivated. In this case, connections cannot be

 

opened automatically.

 

ì Select Connect on demand.

 

ì The connection may have been terminated manu-

 

ally with the Connect on demand option selected.

 

– Open the connection again manually using

 

the Connect button

 

or

 

– Restart the Gigaset SE366 WLAN.

In both cases, the Connect on demand setting will be active again.

ìMake sure that you have entered the access data supplied by your service provider correctly.

ìThere may be a problem at the service provider end. Get in touch with your service provider.

You cannot open a connec- You try to perform WPS registration on the network tion from a wireless device adapter but the registration button has not been to the Gigaset SE366 WLAN. pressed on the Gigaset SE366 WLAN.

ìPress the Registration button on the Gigaset SE366 WLAN back panel and activate WPS within two minutes on the network adapter.

You defined a PIN for WPS registration but the network adapter doesn’t use any PIN or not the right one.

ìCheck the wireless network encryption settings and find out the PIN that is used by the Gigaset SE366 WLAN. Enter this PIN on the network adapter.

The wireless network adapter is not using the correct SSID.

ìChange the SSID on the network adapter or use the WPS function.

You have set SSID and encryption manually and then performed WPS registration.

ìCheck which SSID and pre-shared key are used and configure the WLAN clients with this data.

MAC access control is activated, but the PC is not included in the MAC address list.

ìEnter the PC that is to register via WPS in the MAC address list.

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