Sony SE366 98

Appendix

Symptom	Possible cause and remedial actions

The Gigaset SE366 WLAN or	ì Make sure that TCP/IP has been installed and con-
other PCs cannot be reached	figured on all the PCs on the local network.
by a PC in the connected	ì Check that the IP addresses have been correctly
LAN with a ping command.	configured. In most cases you can use the DHCP
	function of the Gigaset SE366 WLAN to assign
	dynamic addresses to the PCs in the LAN. In this
	case, you must configure the TCP/IP settings of
	all the PCs so that they obtain their IP address
	automatically.
	If you configure the IP addresses in the LAN manu-
	ally, remember to use subnet mask 255.255.255.x.
	This means that the first three parts of the IP
	address on each PC and the Gigaset SE366 WLAN
	must be identical. The device must also be config-
	ured as DNS server.

No connection to the	ì Use the ping command to check whether you can
Gigaset SE366 WLAN's	establish a network connection to the Gigaset
configuration interface.	SE366 WLAN.
	ì Check the network cable between the PC you want
	to use to manage the device and the Gigaset SE366
	WLAN.
	ì If the PC you want to use is in the router's local net-
	work, make sure that you are using the correct
	IP address administration (see above).
	ì If the PC you want to use is not in the router's local
	network, it must be authorised via Remote Man-
	agement.

Password forgotten or lost	ì Reset the Gigaset SE366 WLAN (see page 21).
	Warning: Please bear in mind that this will return all
	the configuration settings to the factory settings.

You cannot access a	ì Make sure that TCP/IP has been installed and con-
resource (drive or printer)	figured on all the PCs on the local network and that
on another PC.	the PCs all belong to the same workgroup.
	ì Check whether the resource has been released on
	the PC in question and whether you have the nec-
	essary access rights.
	ì Printing: Check whether the printer has been set up
	as a network printer.