Troubleshooting
If you have any questions or problems not covered below, please consult your nearest Sony service facility.
| Symptom | Remedy | |
Unit’s power | The POWER switch doesn’t | • | Connect the AC power cord securely. |
| function. |
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| The power is turned on but | • | Moisture condensation has occurred. Turn the power off, unplug the |
| the unit doesn’t operate. |
| AC power cord and leave the unit to dry for over one hour. |
Clock | The clock has stopped and | • | The clock stops if the unit is disconnected from the wall outlet for |
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| more than one hour. Reset the clock (and timer). | |
| window. |
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Playback | The playback picture does not | • | Make sure the TV is set to the channel for the VCR. If you are using |
| appear on the TV screen. |
| a monitor, set it to video input. |
| The picture is not clear. | • | Adjust the tracking with the TRACKING NORMAL/SLOW buttons. |
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| • | The video heads are dirty (see below). Clean the video heads using |
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| the Sony |
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| cassette is not available in your area, have the heads cleaned at your |
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| nearest Sony service facility (a standard service charge will be |
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| required). Do not use a commercially available |
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| cassette, as it may damage the video heads. |
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| • | The video heads may have to be replaced. Consult your local Sony |
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| service facility for more information. |
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| • | Place the TV away from the audio components. |
| The picture rolls vertically | • | Adjust the vertical hold control on the TV or monitor. |
| during picture search. |
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| The picture has no sound. | • | The tape is defective. Use a new tape. |
| Both main and SAP sounds | • | When you play a bilingual tape, make sure the AUDIO MIX option |
| are heard. |
| in the ADVANCED OPTIONS is set to OFF. |
Symptoms caused by contaminated video heads
• Normal picture | • Rough picture | • Unclear picture | • No picture (or |
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| black & white |
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| screen appears) |
initial 
terminal
94 | Additional Information |
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