Help Guide, STR-DH750/STR-DH550 | Sony STR-FH750 specification

Help Guide

MULTI CHANNEL AV RECEIVER

STR-DH750/STR-DH550

The Audio Return Channel (ARC) function does not work.

Make sure [Control for HDMI] is set to [On] in the HDMI Settings menu. Make sure [Input Mode] for the TV input is set to [Auto].

Make sure your TV supports the ARC function.

If your TV has multiple HDMI input jacks, make sure the receiver is connected to the one supports the ARC function.

Related Topic

Controlling HDMI devices (Control for HDMI)

Notes on use

4-488-933-11(1)

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Sony STR-FH750 manual Help Guide, STR-DH750/STR-DH550

Contents

Using BLUETOOTH Features for STR-DH750only Using Other Features Adjusting SettingsParts and Controls Announcements Troubleshooting Help Guide Table Of Contents Listening to the radio Using bi-amplifierconnections for STR-DH750only Changing the name for each input Name In Sound only Before using Installing and connecting speakers Initial setup of the receiverSTR-DH750/STR-DH550 Preparation Help Guide Playing content from an iPhone/iPod Playing content from a USB deviceSTR-DH750/STR-DH550 Enjoying Video and Sound Basic operations Using BLUETOOTH Features for STR-DH750only Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Using Other Features Configuring video and sound settingsConfiguring speaker settings Using the sleep timer STR-DH750/STR-DH550 Adjusting Settings Easy Setup Speaker Settings Audio SettingsHDMI Settings Input Settings System Settings Using the menu on the display panel Receiver Remote control STR-DH750/STR-DH550 Parts and ControlsHelp Guide Notes on use Specifications Trademarks STR-DH750/STR-DH550 AnnouncementsHelp Guide Notes on use STR-DH750/STR-DH550 Troubleshooting Error messages Power Image Sound TunerBLUETOOTH devices for STR-DH750only “BRAVIA” Sync Control for HDMI Remote control Before use Recommended system environmentNotes on use For viewing on a computer Notes on use 4-488-933-111 Copyright 2014 Sony Corporation STR-DH750/STR-DH550 Before using Procedure to start using the receiverSupplied accessories Notes on connecting cables Using HDMI connections Installing and connecting speakers Installing speakers Connecting speakersHelp Guide STR-DH750/STR-DH550 Connecting a TV Connecting devices with HDMI jacksConnecting an iPhone, iPod, or USB device Connecting an MHL-compatiblemobile device Setting the voltage selector Inserting batteries into the remote controlTurning on the receiver Help Guide STR-DH750/STR-DH550 Initial setup of the receiver Setting up the receiver using the Easy SetupHelp Guide Notes on use Using the menu on the TV screen STR-DH750/STR-DH550 Basic operationsEnjoying video/sound from the connected device Help Guide Playing content from an iPhone/iPod Compatible iPhone/iPod modelsNotes on iPhone/iPod Help Guide Playing content from a USB device Compatible USB devices and USB specificationsEnjoying audio content stored on a USB device Notes on USB devices Presetting FM/AM radio stations Preset Memory Tuning to a station directly Direct TuningSTR-DH750/STR-DH550 Listening to the radio Listening to FM/AM radio Resetting sound fields to the default settings Adjusting the equalizer EqualizerSelecting a sound field Sound Field Notes on sound fields MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550Notes on use MULTI CHANNEL AV RECEIVER What is “BRAVIA” Sync? Preparing for “BRAVIA” SyncHelp Guide STR-DH750/STR-DH550 Configuring video and sound settings Enjoying sound of TV broadcasts from the receiverHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Configuring speaker settings Using bi-amplifierconnections for STR-DH750onlyHelp Guide Notes on use STR-DH750/STR-DH550 Using the sleep timer Using the sleep timerHelp Guide Notes on use Checking information on the receiver Viewing information on the display panelHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Easy Setup Setting up the receiver using the Easy SetupHelp Guide Notes on use Adjusting the speaker level Manual Setup Adjusting the speaker size Manual SetupAdjusting the speaker distance Manual Setup Performing Auto Calibration Adjusting the volume automatically Auto Volume Synchronizing audio with video output A/V SyncCompressing the dynamic range D.Range Comp Adjusting the equalizer Equalizer STR-DH750/STR-DH550 HDMI Settings Passing HDMI signals through Pass ThroughControlling HDMI devices Control for HDMI Help Guide STR-DH750/STR-DH550 Input Settings Changing the name for each input Name InHelp Guide Notes on use STR-DH750/STR-DH550 System Settings Setting standby mode Auto StandbySelecting the language Language Help Guide Using the menu on the display panel Help GuideSTR-DH750/STR-DH550 Viewing information on the display panel Reverting to the factory default settings Reverting to the factory default settingsHelp Guide STR-DH750/STR-DH550 Indicators on the display panel STR-DH750/STR-DH550 ReceiverFront panel STR-DH750 Front panel STR-DH550 Rear panel STR-DH750 Rear panel STR-DH550 STR-DH750/STR-DH550 Remote control Remote controlHelp Guide Notes on use STR-DH750/STR-DH550 Specifications Specifications Supplied accessoriesHelp Guide Notes on use STR-DH750/STR-DH550 Trademarks TrademarksHelp Guide Notes on use STR-DH750/STR-DH550 Error messages PROTECTOR USB FAILiPhone/iPod message list USB message list Help Guide STR-DH750/STR-DH550 Power The receiver is turned off automaticallyHelp Guide Notes on use STR-DH750/STR-DH550 Image No image appears on the TVNo 3D image appears on the TV No 4K image appears on the TV There is severe humming or noise There is no sound from a specific deviceThe surround effect cannot be obtained A test tone is not output from the speakers STR-DH750/STR-DH550 Tuner The FM reception is poorThe FM stereo reception is poor You cannot tune to radio stations The ringtone volume of an iPhone does not change STR-DH750/STR-DH550iPhone/iPodThe sound is distorted There is no sound from an iPhone/iPod Are you using a compatible USB device? There is noise, skipping, or distorted soundA USB device is not recognized Playback does not start BLUETOOTH devices for STR-DH750only Pairing cannot be done for STR-DH750onlySevere humming or noise for STR-DH750only SongPal application is closed for STR-DH750only STR-DH750/STR-DH550“BRAVIA” Sync Control for HDMI The Control for HDMI function does not workAn MHL-compatiblesource device cannot be charged No image from an MHL-compatiblesource device The remote control does not function STR-DH750/STR-DH550 Remote controlHelp Guide Notes on use STR-DH750/STR-DH550 If the problem is not solved Customer support websitesReverting to the factory default settings Resetting sound fields to the default settings Procedure to start using the receiver 1.Installing speakers 2.Connecting speakers3.Connecting a TV 4.Connecting devices with HDMI jacks STR-DH750/STR-DH550 Supplied accessories Help GuideNotes on use MULTI CHANNEL AV RECEIVER Digital audio formats supported by the receiver DTS-HDHigh Resolution Audio DTS-HDHR *1Help Guide STR-DH750/STR-DH550 Notes on use DSD DSD *1 for non-USAand Canadian models onlyMulti Channel Linear PCM PCM *1 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Notes on connecting cablesHelp Guide Help Guide STR-DH750/STR-DH550 Using HDMI connectionsHDMI features STR-DH750/STR-DH550 Using MHL Mobile High-DefinitionLink connectionsHelp Guide Help Guide 5.1-channelspeaker system STR-DH750/STR-DH550 Connecting speakers Help GuideMonaural audio cable not supplied Speaker cable not supplied Assign in the Speaker Settings menu to Bi-Amp Notes on connecting cablesUsing bi-amplifierconnections for STR-DH750only Selecting the speaker pattern Speaker Pattern HDMI cable not supplied STR-DH750/STR-DH550 Connecting a TVHelp Guide Audio cable not supplied HDMI cable not supplied Connecting a TV without HDMI jacksOptical digital cable not supplied Video cable not supplied Audio cable not supplied Optical digital cable not supplied Connecting devices with HDMI jacks Help GuideSTR-DH750/STR-DH550 HDMI cable not supplied Notes on connecting cables Using HDMI connections Related TopicChanging the name for each input Name In Notes on use Help Guide STR-DH750/STR-DH550Optical digital cable not supplied Audio cable not supplied Notes on connecting cables Related TopicChanging the name for each input Name In Notes on use Connecting an iPhone, iPod, or USB device Help GuideSTR-DH750/STR-DH550 Notes on use Connecting an MHL-compatiblemobile device Help GuideSTR-DH750/STR-DH550 Mobile device Connecting the antennas aerials FM wire antenna aerial suppliedHelp Guide STR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Setting the voltage selectorHelp Guide Inserting batteries into the remote control Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Turning on the receiver Help Guide STR-DH750/STR-DH550 Setting up the receiver using the Easy SetupHelp Guide Using the menu on the TV screen Home menu itemsHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Enjoying video/sound from the connected deviceHelp Guide Turn the knob quickly Press and hold one of the buttonsTurn the knob slowly Notes on use When connected via USB When connected via BLUETOOTH for STR-DH750onlySTR-DH750/STR-DH550 Compatible iPhone/iPod models Help Guide iPhone/iPod message list Notes on use STR-DH750/STR-DH550 Notes on iPhone/iPodHelp Guide STR-DH750/STR-DH550 Operating an iPhone/iPod using the remote controlHelp Guide STR-DH750/STR-DH550 Canceling pairing operationHelp Guide Notes on use Compatible USB devices and USB specifications Verified Sony USB devicesHelp Guide STR-DH750/STR-DH550 USB specifications Supported formats *1Compatible USB device Maximum current STR-DH750/STR-DH550 Notes on USB devices Help Guide Enjoying audio content stored on a USB device Operating the USB device using the remote controlHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Listening to FM/AM radio FM/AM screen1.Frequency indication 2.Tuning +/Tuning 3.Preset station list STR-DH750/STR-DH550 Presetting FM/AM radio stations Preset MemoryHelp Guide STR-DH750/STR-DH550 Tuning to a station directly Direct TuningHelp Guide Help Guide STR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Selecting a sound field Sound Field When headphones are connectedHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Resetting sound fields to the default settingsHelp Guide Help Guide STR-DH750/STR-DH550 Notes on sound fieldsIf you connect a subwoofer Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Adjusting the equalizer EqualizerHelp Guide Help Guide STR-DH750/STR-DH550 Canceling Pure Direct Enjoying high-fidelitysound Pure DirectHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Compatible BLUETOOTH profilesHelp Guide Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Compatible smartphonesHelp Guide Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 control various settings intuitivelyHelp Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 What is “BRAVIA” Sync?Help Guide STR-DH750/STR-DH550 Preparing for “BRAVIA” Sync Help Guide Home Theatre Control Help GuideSTR-DH750/STR-DH550 STR-DH750/STR-DH550 Enjoying sound of TV broadcasts from the receiverHelp Guide Help Guide STR-DH750/STR-DH550 Assignable audio input jacks Help GuideSTR-DH750/STR-DH550 COAX Connecting the optimizer microphone Confirming active subwoofer setup Notes on useHelp Guide STR-DH750/STR-DH550 Using bi-amplifierconnections for STR-DH750only Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER 1.Press SLEEP STR-DH750/STR-DH550 Using the sleep timerHelp Guide When listening to FM and AM radio Viewing information on the display panelHelp Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Performing Auto Calibration Help Guide 4-488-933-111 Copyright 2014 Sony Corporation Before you perform Auto CalibrationChecking Auto Calibration results Notes on use Selecting the speaker pattern Speaker Pattern Help GuideSTR-DH750/STR-DH550 Notes on use Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Adjusting the speaker level Manual SetupHelp Guide STR-DH750/STR-DH550 Adjusting the speaker size Manual SetupHelp Guide STR-DH750/STR-DH550 Adjusting the speaker distance Manual SetupHelp Guide Help Guide STR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Selecting the unit of measurement Distance UnitHelp Guide STR-DH750/STR-DH550 Synchronizing audio with video output A/V SyncHelp Guide STR-DH750/STR-DH550 Adjusting the volume automatically Auto VolumeHelp Guide Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Compressing the dynamic range D.Range CompHelp Guide STR-DH750/STR-DH550 Controlling HDMI devices Control for HDMIHelp Guide STR-DH750/STR-DH550 Passing HDMI signals through Pass ThroughHelp Guide Help Guide STR-DH750/STR-DH550 +10 dB 0 dB Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Input Mode Input EditAudio Input Assign Name In STR-DH750/STR-DH550 Changing the name for each input Name InHelp Guide STR-DH750/STR-DH550 Selecting the language LanguageHelp Guide STR-DH750/STR-DH550 Setting standby mode Auto StandbyHelp Guide To return to the previous display To exit the menuHelp Guide STR-DH750/STR-DH550 Reverting to the factory default settings Help GuideSTR-DH750/STR-DH550 1.Turn off the receiver STR-DH750/STR-DH550 Front panel STR-DH750 11.Remote control sensor13.MASTER VOLUME 14.INPUT SELECTOR 15.USB port Help Guide Indicator light above on/standby button STR-DH750/STR-DH550 Front panel STR-DH550 Indicator light above on/standby button10.Remote control sensor 12.MASTER VOLUME 13.INPUT SELECTOR 14.USB port Control for HDMI is set to On Pass Through is set to On * or AutoFor USA, Canadian, and Australian models only Notes on use STR-DH750/STR-DH550 Rear panel STR-DH750 Help Guide1.HDMI IN/OUT * jacks 2.AM ANTENNA terminal 3.FM ANTENNA terminal 4.SPEAKERS terminals STR-DH750/STR-DH550 Rear panel STR-DH550 Help Guide1.HDMI IN/OUT * jacks 2.AM ANTENNA terminal 3.FM ANTENNA terminal 4.SPEAKERS terminals Indicators on the display panel 2.Input indicator4.Dolby Digital Surround indicator *1 5.Dolby Pro Logic indicator 12.Speaker system indicator Saving power in standby mode STR-DH750/STR-DH550 Remote controlHelp Guide 1.on/standby PRESET+ 7.OPTIONS8.HOME 11.SLEEP 12.iPhone CTRL Amplifier section Frequency responseInput Output Analog FM tuner section AM tuner sectionVideo section HDMI Video 1920 × 1080p @ 50 Hz 1920 × 1080p @ 29.97/30 Hz1920 × 1080p @ 25 Hz 1920 × 1080p @ 23.98/24 Hz BLUETOOTH section for STR-DH750only MHL sectioniPhone/iPod section 1280 × 720p @ 29.97/30 Hz Power requirements Power consumptionPower consumption during standby mode Dimensions width/height/depth Approx Licensing, LLC Help GuideSTR-DH750/STR-DH550 Trademarks For STR-DH750only STR-DH750/STR-DH550 PROTECTOR Help Guide STR-DH750/STR-DH550 USB FAIL Help GuideNotes on use MULTI CHANNEL AV RECEIVER Error ErrorError 32, Error Help Guide STR-DH750/STR-DH550 iPhone/iPod message list Headphones not supportedHelp Guide Reading STR-DH750/STR-DH550 USB message list Device errorHelp Guide Reading The receiver is turned off automatically Setting standby mode Auto StandbyUsing the sleep timer PROTECTOR Notes on use Help Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 No image appears on the TVHelp Guide STR-DH750/STR-DH550 No 3D image appears on the TV Help GuideNotes on use MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 No 4K image appears on the TV Help Guide MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 STR-DH750/STR-DH550 The OSD menu does not appear on the TV screenHelp Guide The display panel is turned off Help GuideSTR-DH750/STR-DH550 Notes on use Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 There is severe humming or noiseHelp Guide Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 There is no sound from a specific deviceHelp Guide Notes on use 4-488-933-111 Copyright 2014 Sony Corporation Help Guide STR-DH750/STR-DH550Notes on use MULTI CHANNEL AV RECEIVER MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 The surround effect cannot be obtained Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER A test tone is not output from the speakers Help GuideSTR-DH750/STR-DH550 Notes on use Help Guide STR-DH750/STR-DH550Notes on use MULTI CHANNEL AV RECEIVER MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 STR-DH750/STR-DH550 The FM reception is poor Help GuideRelated Topic The FM stereo reception is poor Notes on use The FM stereo reception is poor Help GuideSTR-DH750/STR-DH550 Notes on use You cannot tune to radio stations Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550Notes on use MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 The sound is distorted Help GuideNotes on use MULTI CHANNEL AV RECEIVER There is no sound from an iPhone/iPod Help GuideSTR-DH750/STR-DH550 Notes on use An iPhone/iPod cannot be charged Help GuideSTR-DH750/STR-DH550 Notes on use An iPhone/iPod cannot be operated Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER The ringtone volume of an iPhone does not change Help GuideSTR-DH750/STR-DH550 Notes on use Are you using a compatible USB device? Help GuideSTR-DH750/STR-DH550 The USB device is not recognized There is noise, skipping, or distorted sound Help GuideSTR-DH750/STR-DH550 Notes on use STR-DH750/STR-DH550 A USB device is not recognizedHelp Guide MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Playback does not startHelp Guide A USB device cannot be connected to the USB port Help GuideSTR-DH750/STR-DH550 Notes on use STR-DH750/STR-DH550 Erroneous display Help Guide Help Guide STR-DH750/STR-DH550We therefore recommend following these guidelines Notes on use An audio file cannot be played Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Pairing cannot be done for STR-DH750onlyHelp Guide Help Guide STR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550Notes on use MULTI CHANNEL AV RECEIVER Severe humming or noise for STR-DH750only Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER SongPal application is closed for STR-DH750only Help GuideSTR-DH750/STR-DH550 Notes on use STR-DH750/STR-DH550 The Control for HDMI function does not workHelp Guide Help Guide STR-DH750/STR-DH550 An MHL-compatiblesource device cannot be charged Help GuideSTR-DH750/STR-DH550 Notes on use No image from an MHL-compatiblesource device Help GuideSTR-DH750/STR-DH550 Notes on use The remote control does not function Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Customer support websites Help GuideFor customers in the USA For customers in Canada STR-DH750/STR-DH550 5.1-channelspeaker system Help GuideFront speaker Left Front speaker Right Center speaker Surround speaker Left 6.1-channelspeaker placement Help GuideSTR-DH750/STR-DH550 Front speaker Left Front speaker Right 7.1-channelspeaker placement Help Guide STR-DH750/STR-DH550Front speaker Left Front speaker Right Center speaker Surround speaker Left 2. Place the front high speakers at height angle of 20 ± STR-DH750/STR-DH550 How to connect speaker cables Help GuideNotes on use MULTI CHANNEL AV RECEIVER MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Naming preset stations Name Input Canceling naming inputHelp Guide STR-DH750/STR-DH550 Auto Format Direct A.F.D./2-channelsound mode Help GuideSTR-DH750/STR-DH550 A.F.D. Auto A.F.D. AUTO STR-DH750/STR-DH550 Movie mode Help GuideHD-D.C.S PLII Movie PLII MV STR-DH750/STR-DH550 Music mode Help GuideHall HALL Jazz Club JAZZ STR-DH750/STR-DH550 When headphones are connected Help GuideHP 2CH HP Direct HP DIRECT MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER Help GuideSTR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550 Help Guide STR-DH750/STR-DH550Sports Sports Animation A.F.D. Auto MULTI CHANNEL AV RECEIVER STR-DH750/STR-DH550 Home Theatre ControlHelp Guide Help Guide STR-DH750/STR-DH550 STR-DH750/STR-DH550 Before you perform Auto CalibrationHelp Guide Connecting the optimizer microphone Help GuideSTR-DH750/STR-DH550 Notes on use Selecting the front speakers for STR-DH750only Help GuideSTR-DH750/STR-DH550 SP A STR-DH750/STR-DH550 About Auto Calibration Help Guide Confirming active subwoofer setup Help GuideSTR-DH750/STR-DH550 MULTI CHANNEL AV RECEIVER When error code appears Checking Auto Calibration resultsHelp Guide STR-DH750/STR-DH550 Auto Calibration settings <AUTO CAL> Level settings <LEVEL>Speaker settings <SPEAKER> Menu list on the display panel Input settings <INPUT> Surround speakers size SUR SIZE *2Front left speaker distance FL DIST. *2 Distance unit DIST. UNIT Surround settings <SURROUND> EQ settings <EQ>Tuner settings <TUNER> Audio settings AUDIO System settings SYSTEM BLUETOOTH Power BT POWERAuto standby mode AUTO STBY Version display VER. X.XXX *9