Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.
However, if you need to hand in your phone for repair, please note that you may lose information and content that you have saved in your phone.
You are advised to make a copy of such information before handing your phone in for repair.
Master reset
You can return the phone to its original state by deleting the changes that you have made to settings, and the content that you have added or edited.
•If you select Reset Settings, the changes that you have made to settings will be deleted.
•If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted.
To reset the phone
1} Settings } the General tab } Master Reset.
2 } Reset Settings or Reset All.
3 Enter the phone lock code (0000 or the new code if you have changed it) } OK.
If you select Reset All, content such as melodies and pictures that you have downloaded, received or edited are also deleted.
The phone cannot be switched on
Recharge or replace the battery. % 5 To insert the SIM card and charge the battery.
No indication of charging
When you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the screen.
Menu language
If the screen shows a language that you do not understand, you can always choose Automatic (determined by your SIM card) by pressing 
8888 
in standby. You can always choose English by pressing 
0000 
in standby.
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