TROUBLESHOOTING

SEZ SERIES COUNTERTOP STEAMERS

“Service Request” Light Comes On During Operation

“Service Request” light comes on during operation.

Turn unit off and check that unit drains fully.

Open door. Turn unit back on and wait 30 minutes.

 

 

Is water level

 

 

 

 

 

 

Yes

 

at or above normal level

 

No

 

 

 

 

in cavity?

 

 

 

 

 

 

DISCONNECT POWER AT CIRCUIT BREAKER.

 

Does water

 

 

Yes

 

No

level exceed normal

 

 

 

level?

 

 

 

 

 

Check high-limit

thermostats (see Figure

18 on page 35) and

replace as necessary.

Shut water off as close to steamer as possible.

Disconnect water supply.

Remove rear cover from unit.

Disconnect water inlet assembly at

compression fitting.

Attach pressure gauge to copper tube and check

pressure downstream of regulator.

Check for adequate water pressure to unit.

DISCONNECT POWER AT CIRCUIT BREAKER.

Remove control panel, but leave plugged in.

Leave all wires connected to R1 relay, but pull back connectors enough to allow meter-probe access.

Check resistance between terminal block position 1 and NO terminal on R1 relay (where wire B72 is connected).

 

 

 

 

Is resistance

 

 

Yes

 

 

No

 

 

 

over 1000 ohms?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace solenoid valve.

Reconnect power to unit. WAIT 9 MINUTES.

TROUBLESHOOTING

 

 

Yes

 

 

Pressure above

 

 

 

No

 

 

 

 

 

 

 

 

3 psig?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjust or replace

 

 

Check float valve (see

 

 

pressure regulator.

 

 

Figure 16 on page 33).

 

 

 

 

 

 

 

 

 

 

Clean or replace as

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check voltage across R1 coil (where wires B42 and

B70 are connected).

 

 

 

 

 

 

 

 

 

Does voltage

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

match serial plate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

voltage?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check voltage between NO and C

 

Check float switch and

 

terminals on R1 relay (where wires

 

 

replace as necessary

 

 

B72 and B71 are connected).

 

(see Figure 14 on page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

31).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does voltage

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

No

 

 

 

 

 

 

 

 

 

match serial plate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

voltage?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace R1 relay

DISCONNECT POWER AT CIRCUIT BREAKER.

(part # 1181545).

 

 

 

 

 

 

 

 

Shut off water supply as close to steamer as possible.

 

 

 

 

 

 

 

 

Remove screen from strainer and clean or replace as necessary. Reassemble, reconnect, and

recheck the steamer. If the Service Request light still comes on, examine the following for obstructions

or deposits: pressure regulator, solenoid, and float valve. Clean or replace as necessary.

PAGE 22

OPERATORS MANUAL 1181587

Page 22
Image 22
Southbend SEZ-5, SEZ-3 manual Service Request Light Comes On During Operation, Remove control panel, but leave plugged

SEZ-3, SEZ-5 specifications

The Southbend SEZ-5 and SEZ-3 are prominent models from Southbend's line of commercial cooking equipment, renowned for their robust construction and high-performance capabilities. These ranges are designed to meet the demands of busy kitchens, such as those found in restaurants, hotels, and catering companies, providing chefs with reliable tools to prepare meals efficiently.

One of the main features of the SEZ-5 is its versatile cooking options. It typically includes a combination of open burners, griddles, and ovens, allowing chefs to execute a wide range of cooking techniques. The SEZ-3, while slightly smaller, offers similar functionality tailored for establishments with space constraints but still requiring high output. Both models are equipped with intuitive controls, enabling precise temperature adjustments to ensure optimal cooking conditions.

The construction of both the SEZ-5 and SEZ-3 is noteworthy. Made from high-quality stainless steel, these ranges are designed to withstand the rigors of a commercial kitchen while ensuring easy cleaning and maintenance. The robust build not only enhances durability but also provides excellent heat retention and distribution. This is crucial for achieving consistent cooking results.

In addition, Southbend has integrated advanced technologies into these models, such as electronic ignition for increased operational convenience and safety. The SEZ-5 and SEZ-3 also come with heavy-duty cast iron grates, which provide superior heat retention and support for heavy pots and pans. This ensures that chefs can cook with maximum efficiency and confidence, even during peak times.

Another defining characteristic is the inclusion of an easy-to-read, ergonomic control panel that simplifies the management of cooking parameters. The presence of built-in safety features, including flame failure devices, further enhances the overall functionality and safety of these ranges.

Moreover, the SEZ series is designed with flexibility in mind, offering options for configurations according to individual kitchen layouts. Whether you need a standard configuration or a customized solution, Southbend provides options to suit diverse cooking environments.

In summary, the Southbend SEZ-5 and SEZ-3 are exceptional choices for commercial kitchens, defined by their versatile cooking functions, robust construction, innovative technologies, and user-friendly design. Chefs who utilize these ranges can expect enhanced performance and reliability, ensuring that they meet the high demands of their culinary operations.