DCS RDS-305 manual How To Obtain Service, Before You Call For Service

Models: RDS-305

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HOW TO OBTAIN SERVICE

HOW TO OBTAIN SERVICE

BEFORE YOU CALL FOR SERVICE

Is the circuit breaker tripped or the fuse blown?

Is there a power outage in the area?

IF THE COOKTOP BURNERS DO NOT LIGHT

Is the two piece burner put together correctly? (See page 27, fig. 14) Is the burner head assembly aligned correctly? (See page 27, fig. 14)

Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.

For warranty service, please contact DCS Customer Service Representative at (888) 281-5698, Monday thru Friday, 6 am - 4:30 pm PST. Before you call, please have the following information ready:

Model Number (located on rating plate above the kickpanel).

Serial Number (located on rating plate above the kickpanel).

Date of installation

A brief description of the problem

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please call, write or email us at:

Write:

DCS

Attention: Customer Service

5800 Skylab Road

Huntington Beach, CA 92647

email: support@dcsappliances.com

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DCS RDS-305 manual How To Obtain Service, Before You Call For Service, If The Cooktop Burners Do Not Light