Manuals / Southbend / Kitchen Appliance / Oven

Southbend STRG-3D, STRG-5D Not All Burners Ignite, Is gas pressure at least 4” WC for, propane?

Models: STRG-3D STRG-5D

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STRATOSTEAM COUNTERTOP STEAMER

SERVICE

Figure 16

Not All Burners Ignite

	Not all burners ignite.
	Is gas pressure at least 4” WC for
No	Is gas pressure at least 4” WC for	Yes
No	natural gas and at least 11” WC for	Yes


	propane?

Adjust gas pressure to correct

level.

No	Is orifice correctly aligned with burner?	Yes

Align burners and orifices.

Make sure burner orifice are clear

and the correct size.

Natural Gas #54, Propane #64

are installed.

OWNER’S MANUAL 1185290

PAGE 29 OF 50

Page 29

Image 29

Southbend STRG-3D, STRG-5D Not All Burners Ignite, Is gas pressure at least 4” WC for, natural gas and at least 11” WC for

Contents

StratoSteam Countertop Steamer Models STRG-3D and STRG-5DFIRE HAZARD FOR YOUR SAFETY SAFETY PRECAUTIONSDANGER BURN HAZARDLocation of Serial Plates INTRODUCTIONMINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTION SPECIFICATIONSTOTAL DISSOLVED SOLIDS TDS 60 PPM OR LESS CONNECTION ¼” COMPRESSION, COLD WATER PRESSURE 30 TO 60 PSIHARDNESS 2 GRAINS 35 PPM OR LESS pH 7.0 to MAXIMUM FILL CAPACITY 0.87 GALELECTRIC CABLE ENTRY HOLEGAS PRESSURE REQUIREMENTS ELECTRICAL REQUIREMENTSWATER REQUIREMENTS DRAIN REQUIREMENTSOPERATION NOTICE WATER SPECIFICATIONProblem Possible Causes and SolutionsPower Light TimerThermometer Control LeverPAGE 9 OF COOKING TIPSSUGGESTED COOKING TIMES DAILY CLEANING AND MAINTENANCE CLEANING & MAINTENANCEPAGE 12 OF PERIODIC DE-LIMING AS NEEDEDSTAINLESS-STEEL SURFACES PAGE 13 OF INSTALLATIONAttach Legs IMMEDIATELY INSPECT FOR SHIPPING DAMAGESTEP 2B ATTACH TO COUNTERTOP Installation on CountertopSTEP 2C MOUNTING ON CABINET BASE STEP 2D STACKING TWO STEAMERSSTEP 3 DRAIN CONNECTION Location of Connections and VentsSTEP 4 WATER CONNECTION Water DrainWater Connection STEP 5 GAS CONNECTION TESTING THE GAS SUPPLY PIPINGElectrical Connection STEP 8 CHECK STEAMER OPERATION STEP 7 CHECK THE INSTALLATIONSTEP 9 SHUT-DOWN AND WIPE-CLEAN STEAMER SERVICE HOW THE STEAMER OPERATES TROUBLESHOOTING FLOWCHARTS, PROCEDURES, AND WIRING DIAGRAMSTroubleshooting Flowchart, Procedure, or Wiring Diagram PAGE 23 OF How the Steamer OperatesDISCONNECT POWER AT CIRCUIT BREAKER Steamer Not Heating Up, “Power” Light Is Not LitDISCONNECT POWER AT CIRCUIT BREAKER voltage 120, 208, 220, orDISCONNECT POWER AT CIRCUIT BREAKER DISCONNECT POWER AT CIRCUIT BREAKERCheck for loose or broken wires see wiring diagram Is water level atPAGE 26 OF Buzzer Does Not Come On When Timer Runs OutDISCONNECT POWER AT CIRCUIT BREAKER PAGE 27 OF Hot Surface Ignitor Glows Red, But Burners Not OnIs there 24V from ignitor when operating, should drawHot Surface Ignitor Does Not Glow Red Is gas pressure at least 4” WC for Not All Burners Ignitenatural gas and at least 11” WC for propane?valve? Burner Lights But Goes Out Within a Few SecondsPossible Cause SymptomCure burners do not come on when1. DISCONNECT POWER AT CIRCUIT BREAKER Power Switch Check1. DISCONNECT POWER AT CIRCUIT BREAKER Timer and Buzzer CheckPAGE 34 OF Door Switch Check1. DISCONNECT POWER AT CIRCUIT BREAKER High-Limit Thermostats Check 2. DISCONNECT POWER AT CIRCUIT BREAKERPAGE 36 OF 1. DISCONNECT POWER AT CIRCUIT BREAKERWater Solenoid Check HIGH LIMIT TSTATS Wiring Diagram for 208/220/240 Volt and 115 Volt ModelsPAGE 37 OF PARTS Parts DiagramStructural Parts PAGE 40 OF See parts list on previous pageStructural Parts NYLON WASHER, 1/4 X 1/2 X 1/8 Door Assembly PartsPAGE 42 OF Door Switch PartsPIN, .250 DIA, SS, CAST LATCH STEAMER Not shown on drawing Control Panel Parts1-17 IR BURNER ASSEMBLY, PROPANE Burner Assemblies, Thermocouple, and Ignition ModuleBURNER BOX, STRATOSTEAM GAS Quantity of part used may depend on model STRE-3D or SRTE-5DPAGE 45 OF Water Train PartsFITTING, 1/8 NPT X 1/4 CC STRAIGHT 1/4 M X 3/8 CC previous page Water-Train PartsSee parts list on PAGE 47 OF Cabinet Base PartsPAGE 48 OF Cabinet-Base PartsPAGE 49 OF STRATOSTEAM COUNTERTOP STEAMERStratoSteam Countertop Steamer Models STRG-3D and STRG-5D