Manuals / Southbend / Kitchen Appliance / Oven

Southbend STRG-5D Steamer Not Heating Up, “Power” Light Is Not Lit, voltage 120, 208, 220, or

Models: STRG-3D STRG-5D

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Page 24

Steamer Not Heating Up, “Power” Light Is Not Lit

SERVICE

STRATOSTEAM COUNTERTOP STEAMER

Figure 11

Steamer Not Heating Up, “Power” Light Is Not Lit

Steamer not heating up, “Power” light not lit.

DISCONNECT POWER AT CIRCUIT BREAKER

Remove right side panel for access.

Reconnect power at circuit breaker.

Turn lever to “ON” position and close door (to actuate door switch).

Check voltage between TB5 and TB6

		Is measured
	No	Is measured	Yes
	No	voltage 120, 208, 220, or 240	Yes
		volts?
		volts?

DISCONNECT POWER AT CIRCUIT BREAKER

Check continuity between cord and TB5 and TB6

Test operation of power switch. Replace if necessary. If power

switch is OK, replace “Power” light and follow procedure.

		Is continuity
	No		Yes
		present?

Replace Power Cord

No

Check continuity across

Power Switch

	Is continuity	Yes
	present?	Yes
	present?

Replace Power Switch

Replace Power Light

PAGE 24 OF 50

OWNER’S MANUAL 1185290

Image 24

Southbend STRG-5D manual Steamer Not Heating Up, “Power” Light Is Not Lit, Disconnect Power At Circuit Breaker, PAGE 24 OF

Contents

Models STRG-3D and STRG-5D StratoSteam Countertop SteamerSAFETY PRECAUTIONS FIRE HAZARD FOR YOUR SAFETYDANGER BURN HAZARDINTRODUCTION Location of Serial PlatesSPECIFICATIONS MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTIONCONNECTION ¼” COMPRESSION, COLD WATER PRESSURE 30 TO 60 PSI TOTAL DISSOLVED SOLIDS TDS 60 PPM OR LESSHARDNESS 2 GRAINS 35 PPM OR LESS pH 7.0 to MAXIMUM FILL CAPACITY 0.87 GALELECTRIC CABLE ENTRY HOLEELECTRICAL REQUIREMENTS GAS PRESSURE REQUIREMENTSWATER REQUIREMENTS DRAIN REQUIREMENTSNOTICE WATER SPECIFICATION OPERATIONProblem Possible Causes and SolutionsTimer Power LightThermometer Control LeverCOOKING TIPS PAGE 9 OFSUGGESTED COOKING TIMES CLEANING & MAINTENANCE DAILY CLEANING AND MAINTENANCEPERIODIC DE-LIMING AS NEEDED STAINLESS-STEEL SURFACESPAGE 12 OF INSTALLATION PAGE 13 OFIMMEDIATELY INSPECT FOR SHIPPING DAMAGE Attach LegsInstallation on Countertop STEP 2B ATTACH TO COUNTERTOPSTEP 2C MOUNTING ON CABINET BASE STEP 2D STACKING TWO STEAMERSLocation of Connections and Vents STEP 3 DRAIN CONNECTIONWater Drain Water ConnectionSTEP 4 WATER CONNECTION TESTING THE GAS SUPPLY PIPING STEP 5 GAS CONNECTIONElectrical Connection STEP 7 CHECK THE INSTALLATION STEP 9 SHUT-DOWN AND WIPE-CLEAN STEAMERSTEP 8 CHECK STEAMER OPERATION SERVICE TROUBLESHOOTING FLOWCHARTS, PROCEDURES, AND WIRING DIAGRAMS Troubleshooting Flowchart, Procedure, or Wiring DiagramHOW THE STEAMER OPERATES How the Steamer Operates PAGE 23 OFSteamer Not Heating Up, “Power” Light Is Not Lit DISCONNECT POWER AT CIRCUIT BREAKERDISCONNECT POWER AT CIRCUIT BREAKER voltage 120, 208, 220, orDISCONNECT POWER AT CIRCUIT BREAKER DISCONNECT POWER AT CIRCUIT BREAKERCheck for loose or broken wires see wiring diagram Is water level atBuzzer Does Not Come On When Timer Runs Out DISCONNECT POWER AT CIRCUIT BREAKERPAGE 26 OF Hot Surface Ignitor Glows Red, But Burners Not On PAGE 27 OFwhen operating, should draw Hot Surface Ignitor Does Not Glow RedIs there 24V from ignitor Not All Burners Ignite Is gas pressure at least 4” WC fornatural gas and at least 11” WC for propane?Burner Lights But Goes Out Within a Few Seconds valve?Symptom Possible CauseCure burners do not come on whenPower Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKERTimer and Buzzer Check 1. DISCONNECT POWER AT CIRCUIT BREAKERDoor Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKERPAGE 34 OF 2. DISCONNECT POWER AT CIRCUIT BREAKER High-Limit Thermostats Check1. DISCONNECT POWER AT CIRCUIT BREAKER Water Solenoid CheckPAGE 36 OF Wiring Diagram for 208/220/240 Volt and 115 Volt Models PAGE 37 OFHIGH LIMIT TSTATS Parts Diagram PARTSStructural Parts See parts list on previous page Structural PartsPAGE 40 OF Door Assembly Parts NYLON WASHER, 1/4 X 1/2 X 1/8Door Switch Parts PIN, .250 DIA, SS, CAST LATCH STEAMERPAGE 42 OF Control Panel Parts 1-17Not shown on drawing Burner Assemblies, Thermocouple, and Ignition Module IR BURNER ASSEMBLY, PROPANEBURNER BOX, STRATOSTEAM GAS Quantity of part used may depend on model STRE-3D or SRTE-5DWater Train Parts FITTING, 1/8 NPT X 1/4 CC STRAIGHT 1/4 M X 3/8 CCPAGE 45 OF Water-Train Parts See parts list onprevious page Cabinet Base Parts PAGE 47 OFCabinet-Base Parts PAGE 48 OFSTRATOSTEAM COUNTERTOP STEAMER PAGE 49 OFStratoSteam Countertop Steamer Models STRG-3D and STRG-5D