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Southbend manual StratoSteam Countertop Steamer Models STRG-3D and STRG-5D

Models: STRG-3D STRG-5D

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STRATOSTEAM COUNTERTOP STEAMER

StratoSteam

Countertop Steamer

Models STRG-3D

and STRG-5D

A product with the Southbend name incorporates the best in durability and low maintenance. We all recognize, however, that replacement parts and occasional professional service may be necessary to extend the useful life of this appliance. When service is needed, contact a Southbend Authorized Service Agency, or your dealer. To avoid confusion, always refer to the model number, serial number, and type of your appliance.

Southbend

1100 Old Honeycutt Road, Fuquay-Varina, NC 27526

www.southbendnc.com

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OWNER’S MANUAL 1185290

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Southbend manual StratoSteam Countertop Steamer Models STRG-3D and STRG-5D

Contents

Models STRG-3D and STRG-5D StratoSteam Countertop SteamerDANGER SAFETY PRECAUTIONSFIRE HAZARD FOR YOUR SAFETY BURN HAZARDINTRODUCTION Location of Serial PlatesSPECIFICATIONS MINIMUM CLEARANCES FROM COMBUSTIBLE CONSTRUCTIONHARDNESS 2 GRAINS 35 PPM OR LESS pH 7.0 to CONNECTION ¼” COMPRESSION, COLD WATER PRESSURE 30 TO 60 PSITOTAL DISSOLVED SOLIDS TDS 60 PPM OR LESS MAXIMUM FILL CAPACITY 0.87 GALELECTRIC CABLE ENTRY HOLEWATER REQUIREMENTS ELECTRICAL REQUIREMENTSGAS PRESSURE REQUIREMENTS DRAIN REQUIREMENTSProblem NOTICE WATER SPECIFICATIONOPERATION Possible Causes and SolutionsThermometer TimerPower Light Control LeverCOOKING TIPS PAGE 9 OFSUGGESTED COOKING TIMES CLEANING & MAINTENANCE DAILY CLEANING AND MAINTENANCEPAGE 12 OF PERIODIC DE-LIMING AS NEEDEDSTAINLESS-STEEL SURFACES INSTALLATION PAGE 13 OFIMMEDIATELY INSPECT FOR SHIPPING DAMAGE Attach LegsSTEP 2C MOUNTING ON CABINET BASE Installation on CountertopSTEP 2B ATTACH TO COUNTERTOP STEP 2D STACKING TWO STEAMERSLocation of Connections and Vents STEP 3 DRAIN CONNECTIONSTEP 4 WATER CONNECTION Water DrainWater Connection TESTING THE GAS SUPPLY PIPING STEP 5 GAS CONNECTIONElectrical Connection STEP 8 CHECK STEAMER OPERATION STEP 7 CHECK THE INSTALLATIONSTEP 9 SHUT-DOWN AND WIPE-CLEAN STEAMER SERVICE HOW THE STEAMER OPERATES TROUBLESHOOTING FLOWCHARTS, PROCEDURES, AND WIRING DIAGRAMSTroubleshooting Flowchart, Procedure, or Wiring Diagram How the Steamer Operates PAGE 23 OFDISCONNECT POWER AT CIRCUIT BREAKER Steamer Not Heating Up, “Power” Light Is Not LitDISCONNECT POWER AT CIRCUIT BREAKER voltage 120, 208, 220, orCheck for loose or broken wires see wiring diagram DISCONNECT POWER AT CIRCUIT BREAKERDISCONNECT POWER AT CIRCUIT BREAKER Is water level atPAGE 26 OF Buzzer Does Not Come On When Timer Runs OutDISCONNECT POWER AT CIRCUIT BREAKER Hot Surface Ignitor Glows Red, But Burners Not On PAGE 27 OFIs there 24V from ignitor when operating, should drawHot Surface Ignitor Does Not Glow Red natural gas and at least 11” WC for Not All Burners IgniteIs gas pressure at least 4” WC for propane?Burner Lights But Goes Out Within a Few Seconds valve?Cure SymptomPossible Cause burners do not come on whenPower Switch Check 1. DISCONNECT POWER AT CIRCUIT BREAKERTimer and Buzzer Check 1. DISCONNECT POWER AT CIRCUIT BREAKERPAGE 34 OF Door Switch Check1. DISCONNECT POWER AT CIRCUIT BREAKER 2. DISCONNECT POWER AT CIRCUIT BREAKER High-Limit Thermostats CheckPAGE 36 OF 1. DISCONNECT POWER AT CIRCUIT BREAKERWater Solenoid Check HIGH LIMIT TSTATS Wiring Diagram for 208/220/240 Volt and 115 Volt ModelsPAGE 37 OF Parts Diagram PARTSStructural Parts PAGE 40 OF See parts list on previous pageStructural Parts Door Assembly Parts NYLON WASHER, 1/4 X 1/2 X 1/8PAGE 42 OF Door Switch PartsPIN, .250 DIA, SS, CAST LATCH STEAMER Not shown on drawing Control Panel Parts1-17 BURNER BOX, STRATOSTEAM GAS Burner Assemblies, Thermocouple, and Ignition ModuleIR BURNER ASSEMBLY, PROPANE Quantity of part used may depend on model STRE-3D or SRTE-5DPAGE 45 OF Water Train PartsFITTING, 1/8 NPT X 1/4 CC STRAIGHT 1/4 M X 3/8 CC previous page Water-Train PartsSee parts list on Cabinet Base Parts PAGE 47 OFCabinet-Base Parts PAGE 48 OFSTRATOSTEAM COUNTERTOP STEAMER PAGE 49 OFStratoSteam Countertop Steamer Models STRG-3D and STRG-5D