Section 1B: Getting Started 11
Activating and Using Sprint Service
Before using your Sprint Mobile Broadband Express Card, you must
first set up your Sprint wireless network account.

Call Sprint Customer Service

If you will be using your Sprint Mobile Broadband Express Card
primarily for business purposes, call 1-888-788-4727.
If your card is intended primarily for personal use,
call 1-888-715-4588.
You should have the following information available:
Your billing address
Your Social Security number or Tax ID number
Your driver’s license number
Your Sprint Mobile Broadband Express Card’s ESN (electronic
serial number) (The ESN is printed on the card’s label and can
also be displayed during the installation process.)
A pen and paper to write down your account information
During this call, Sprint Customer Service will help you select your
service plan and guide you through the activation process. They
will also provide you with the following important account
information:
Your c ard ’s A cti vat ion Cod e
Your card’s phone number
Your card’s Lock Code
Tip: You can use the Lock Code feature to prevent others from
using your account should your card be lost or stolen. See
page64 for instructions on using this feature.