Activating and Using Sprint Service

Before using your Sprint Mobile Broadband Express Card, you must first set up your Sprint wireless network account.

Call Sprint Customer Service

If you will be using your Sprint Mobile Broadband Express Card primarily for business purposes, call 1-888-788-4727.

If your card is intended primarily for personal use, call 1-888-715-4588.

You should have the following information available:

Your billing address

Your Social Security number or Tax ID number

Your driver’s license number

Your Sprint Mobile Broadband Express Card’s ESN (electronic serial number) (The ESN is printed on the card’s label and can also be displayed during the installation process.)

A pen and paper to write down your account information

During this call, Sprint Customer Service will help you select your service plan and guide you through the activation process. They will also provide you with the following important account information:

Your card’s Activation Code

Your card’s phone number

Your card’s Lock Code

Tip:

You can use the Lock Code feature to prevent others from using your account should your card be lost or stolen. See page 64 for instructions on using this feature.

Section 1B: Getting Started

11

Page 17
Image 17
Sprint Nextel EX720 manual Activating and Using Sprint Service, Call Sprint Customer Service