Alert Log
The Alert Log provides a record of all alerts that have been received while establishing and maintaining your connections. You can use the Alert Log to help isolate and resolve connection issues.
Accessing the Alert Log
Select Menu > Alert Log from the Sprint Connection Manager Software interface.
About the Alert Log
The Alert Log displays a table with four columns: Date/Time, Alert, Connection Name, and Type.
You can select entries by using the arrow keys on your keyboard or the mouse. Selected entries are highlighted. By default, no entries are selected.
Click the Clear button to access the Clear Alert Log dialog box. Click Yes to confirm the delete or No to cancel.
Device Info & Diagnostics
Device Info & Diagnostics can help identify problems associated with connecting to the Sprint National Network. Device Info & Diagnostics evaluates issues with your Express Card port, port configuration, Sprint Mobile Broadband Express Card signal strength, the Sprint National Network, and more. Once the program runs a diagnostics check it can recommend possible solutions.
Accessing Diagnostics
Select Menu > Device Info & Diagnostics from the Sprint Connection Manager Software interface.
Section 2D: Troubleshooting Tips | 79 |