3.Call Sprint Customer Service to set up your Sprint wireless network account.

If you will be using your Sprint Mobile Broadband Express Card primarily for business purposes, call 1-888-788-4727.

If your card is intended primarily for personal use, call

1-888-715-4588.

You should have the following information available:

Your billing address

Your Social Security or Tax ID number

Your driver’s license number

Your card’s ESN (electronic serial number) (The ESN is printed on the card’s label and can also be displayed during the installation process.)

A pen and paper to write down your account information

Inform your Sprint Customer Service Specialist that you are activating a Sprint Mobile Broadband Express Card by Novatel Wireless, Inc. (Merlin EX720). During this call, Sprint Customer Service will help you choose a service plan and guide you through the activation process.

4.Click Next when you are asked for your card’s ESN (electronic serial number). A third window will appear, which displays your card’s ESN in the top field.

5.Carefully repeat the ESN to the Service Representative. You will be given an activation code.

6.Enter the activation code into the bottom field of the window and click Next to continue to the next window.

7.Once your Sprint Customer Service Specialist has given you your card’s phone number (also called MDN), and MSID (IMSI_S) numbers, enter them in the top and bottom fields and click Next to continue.

Section 2A: Installing the Sprint Mobile Broadband Express Card 25

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Sprint Nextel EX720 manual Installing the Sprint Mobile Broadband Express Card