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Sprint Nextel
EX720
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Sprint Mobile Broadband Express Card Basics
Models:
EX720
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Troubleshooting
Specs
FAQ
Error Splash Screen is Frozen
Indicator Area
Connecting
Maintenance
Problem Causes and Suggestions
Device Info & Diagnostics
Accessing Sprint’s Web site
Page 7
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Section 1
Sprint Mobile Broadband Express Card Basics
Page 6
Page 8
Page 7
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Page 6
Page 8
Contents
Part No 90024943 Rev
Page
Table of Contents
5A. Safety and Notices
2D. Troubleshooting Tips
3A. Sprint Power Vision
4A. Technical Specifications
Welcome and thank you for choosing Sprint
Welcome to Sprint
Introduction
Sprint Mobile Broadband Express Card Basics
Page
This Section
Introducing the Sprint Mobile Broadband Express Card
Cdma Networks
Your Sprint Mobile Broadband Express Card
Tip
Express Card Broadband Wireless Modem
Global Positioning System Receiver
About This Guide
Package Contents
Page
Getting Started
Sprint Mobile Broadband Express Card Software
Getting Started
Call Sprint Customer Service
Activating and Using Sprint Service
Care and Maintenance
Installing the Sprint Mobile Broadband Express Card
Page
Activating Your Sprint Mobile Broadband Express Card
Getting Started
System Requirements
Installing the Sprint Connection Manager Software
Installing the Sprint Mobile Broadband Express Card
To update firmware
Firmware Updates
Inserting the Sprint Mobile Broadband Express Card
Turning Off the Sprint Mobile Broadband Express Card
Removing the Sprint Mobile Broadband Express Card
Activating Your Sprint Mobile Broadband Express Card
To activate an account and configure your card
Installing the Sprint Mobile Broadband Express Card
Installing the Sprint Mobile Broadband Express Card
Sprint Connection Manager Software
Sprint Connection Manager Software
Sprint Connection Manager Software
To launch the Sprint Connection Manager Software
Sprint Connection Manager Software Window
About the Interface
Menu Button
Minimize and Close Buttons
Insert your Device
Connection Status
Disconnected
Connected
Connecting
Indicator Area Icons Icon Meaning
Indicator Area
GO Button
Icon
System Tray Icons
Sprint Connection Manager Software Menu Options and Settings
Page
Menu Options
Overview of Menu Items Menu Item Details Settings
Overview of Menu Items
Menu Items
Alert Log
Menu Item Details
Connection History
Select Menu Connection History
Device Info & Diagnostics
Deleting Records
To display the Connection History
Accessing the Location & Search Services Menu
Location & Search Services
To access the Device Info & Diagnostics menu
Select Menu Device Info & Diagnostics
Location-Based Service Limitations
Menu Options
Spint Nextel Location & Search Menu
Location-Based Service LBS Information
Find Nearest
Software Updates
Accessing Sprint’s Web site
Sprint Nextel Location & Search menu options
Help
To check for software updates
To enable or disable automatic monthly checks
Links
To access the Settings menu
Settings
General
Settings Window
Sprint Location Services Settings
This section lets you choose from the following options
GPS Mode
Applying your GPS Mode Preference
Location-Based Service Limitations
GPS Testing
Access Menu Settings Sprint Vision Novatel Wireless
Sprint Settings
Novatel Wireless Network Adapter Ndis
To enable the Novatel Wireless Network Adapter
Service Settings Mode
Roaming Preference
Applying your Mode Preference
Menu Options
Enabling and Disabling Roam Guard
User Lock Code
Sprint Connection Device Settings
Applying your Roaming Preference
To enable the lock feature
To change your lock code
Troubleshooting Tips
Troubleshooting Tips
Error Searching for Sprint Mobile Broadband Express Card
Problem Causes and Suggestions
Error Not in Service
Error Splash Screen is Frozen
Error Connection Gets Dropped
Reinstalling the Sprint Mobile Broadband Express Card Driver
Click the Device Manager tab
To verify that the correct driver is installed
Windows
To locate the driver
Updating the Driver
Right-clickNovatel Wireless Expedite EV-DO Modem
Windows XP
To uninstall the existing driver
Right-clickNovatel Wireless Expedite EV-DO Modem
Troubleshooting Tips
To resolve a resource conflict in Windows
Resolving Resource Conflicts
To resolve a resource conflict in Windows XP
To generate a text file containing your Connection History
Additional Troubleshooting Tools
Accessing Connection History
About Connection History
Accessing Diagnostics
Accessing the Alert Log
About the Alert Log
To view your system parameters, including installed files
About Device Info & Diagnostics
Sprint Power VisionSM
Page
Sprint Power Vision
Web Sprint Power Vision FAQs
Your User Name
Accessing the Web
To access the Web
Web
Can I sign out of data services?
Sprint Power Vision FAQs
When is my data connection active?
When is my data connection dormant?
Sprint Power Vision
Technical Specifications and Regulatory Information
Page
Technical Specifications
Technical Specifications
Mechanical Specifications
Environmental Specifications
Transmitter Specifications
Software Specifications
Hardware Specifications
Receiver Specifications
Miscellaneous
Page
Regulatory Information
Regulatory Information
FCC ID PKRNVWMX720
Regulatory Notices
Regulatory Information
Regulatory Information
Safety and Terms & Conditions
100
Safety and Notices 101
Important Notice Safety and Hazards
102
Important Notice
Safety and Notices 103
Safety and Hazards
104
Terms and Conditions 105
Novatel Wireless Limited Warranty and Liability
Subscriber Agreement
Services Covered By These Ts&Cs & Additional Terms
Subscriber Agreement
Basic Definitions
Terms and Conditions 107
When You Accept The Agreement
Our Policies
Term Commitments & Early Termination Fees
Our Right To Change The Agreement & Your Related Rights
When You Dont Have To Pay An Early Termination Fee
108
Terms and Conditions 109
Your Right To Terminate Services
Account Spending Limits ASL
Credit Checks & Credit Information
110
Terms and Conditions 111
Restrictions On Using Services
Deposits & Returning Deposits
Your Device, Number & E-mail Address Caller ID
Porting/Transferring Phone Numbers
Coverage Where Your Device Will Work
112
Terms and Conditions 113
About Data Services & Content
114
Specific Terms & Restrictions On Using Data Services
Account & Service Charges Pro-rating Unused Minutes
Activation & Miscellaneous Charges
Terms and Conditions 115
How We Calculate Your Charges For Billing Purposes
116
Your Bill
Terms and Conditions 117
Your Payments Late Fees
Taxes & Government Fees
Surcharges
Disputing Charges You Must Still Pay Undisputed Charges
Protecting Our Network & Services
118
Your Privacy
Location Based Services
Terms and Conditions 119
120
Disclaimer of Warranties
You Agree Our Liability Is Limited No Consequential Damages
You Agree We Are Not Responsible For Certain Problems
Terms and Conditions 121
122
We Agree To First Contact Each Other With Any Disputes
Terms and Conditions 123
124
Terms and Conditions 125
Other Important Terms
126
Novatel Wireless Limited Warranty and Liability
Index 127
Index
128
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