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Sprint Nextel
EX720
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Troubleshooting
Specs
FAQ
Error Splash Screen is Frozen
Indicator Area
Connecting
Maintenance
Problem Causes and Suggestions
Device Info & Diagnostics
Accessing Sprint’s Web site
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Contents
Part No 90024943 Rev
Page
Table of Contents
2D. Troubleshooting Tips
3A. Sprint Power Vision
4A. Technical Specifications
5A. Safety and Notices
Welcome to Sprint
Welcome and thank you for choosing Sprint
Introduction
Sprint Mobile Broadband Express Card Basics
Page
Introducing the Sprint Mobile Broadband Express Card
This Section
Your Sprint Mobile Broadband Express Card
Cdma Networks
Express Card Broadband Wireless Modem
Tip
Global Positioning System Receiver
Package Contents
About This Guide
Page
Getting Started
Getting Started
Sprint Mobile Broadband Express Card Software
Activating and Using Sprint Service
Call Sprint Customer Service
Care and Maintenance
Installing the Sprint Mobile Broadband Express Card
Page
Activating Your Sprint Mobile Broadband Express Card
Getting Started
System Requirements
Installing the Sprint Connection Manager Software
Installing the Sprint Mobile Broadband Express Card
Firmware Updates
To update firmware
Inserting the Sprint Mobile Broadband Express Card
Turning Off the Sprint Mobile Broadband Express Card
Removing the Sprint Mobile Broadband Express Card
To activate an account and configure your card
Activating Your Sprint Mobile Broadband Express Card
Installing the Sprint Mobile Broadband Express Card
Installing the Sprint Mobile Broadband Express Card
Sprint Connection Manager Software
Sprint Connection Manager Software
Sprint Connection Manager Software
To launch the Sprint Connection Manager Software
Sprint Connection Manager Software Window
About the Interface
Menu Button
Minimize and Close Buttons
Insert your Device
Connection Status
Disconnected
Connecting
Connected
Indicator Area
Indicator Area Icons Icon Meaning
GO Button
System Tray Icons
Icon
Sprint Connection Manager Software Menu Options and Settings
Page
Overview of Menu Items Menu Item Details Settings
Menu Options
Overview of Menu Items
Menu Items
Alert Log
Menu Item Details
Connection History
Device Info & Diagnostics
Deleting Records
To display the Connection History
Select Menu Connection History
Location & Search Services
To access the Device Info & Diagnostics menu
Select Menu Device Info & Diagnostics
Accessing the Location & Search Services Menu
Location-Based Service Limitations
Menu Options
Location-Based Service LBS Information
Spint Nextel Location & Search Menu
Software Updates
Accessing Sprint’s Web site
Sprint Nextel Location & Search menu options
Find Nearest
To check for software updates
To enable or disable automatic monthly checks
Links
Help
Settings
To access the Settings menu
Settings Window
General
Sprint Location Services Settings
This section lets you choose from the following options
GPS Mode
Location-Based Service Limitations
Applying your GPS Mode Preference
GPS Testing
Sprint Settings
Novatel Wireless Network Adapter Ndis
To enable the Novatel Wireless Network Adapter
Access Menu Settings Sprint Vision Novatel Wireless
Service Settings Mode
Applying your Mode Preference
Roaming Preference
Menu Options
Enabling and Disabling Roam Guard
User Lock Code
Sprint Connection Device Settings
Applying your Roaming Preference
To enable the lock feature
To change your lock code
Troubleshooting Tips
Troubleshooting Tips
Problem Causes and Suggestions
Error Searching for Sprint Mobile Broadband Express Card
Error Splash Screen is Frozen
Error Not in Service
Reinstalling the Sprint Mobile Broadband Express Card Driver
Error Connection Gets Dropped
To verify that the correct driver is installed
Windows
To locate the driver
Click the Device Manager tab
Right-clickNovatel Wireless Expedite EV-DO Modem
Updating the Driver
To uninstall the existing driver
Windows XP
Right-clickNovatel Wireless Expedite EV-DO Modem
Troubleshooting Tips
Resolving Resource Conflicts
To resolve a resource conflict in Windows
To resolve a resource conflict in Windows XP
Additional Troubleshooting Tools
Accessing Connection History
About Connection History
To generate a text file containing your Connection History
Accessing Diagnostics
Accessing the Alert Log
About the Alert Log
About Device Info & Diagnostics
To view your system parameters, including installed files
Sprint Power VisionSM
Page
Web Sprint Power Vision FAQs
Sprint Power Vision
Accessing the Web
To access the Web
Web
Your User Name
Sprint Power Vision FAQs
When is my data connection active?
When is my data connection dormant?
Can I sign out of data services?
Sprint Power Vision
Technical Specifications and Regulatory Information
Page
Technical Specifications
Technical Specifications
Environmental Specifications
Mechanical Specifications
Software Specifications
Transmitter Specifications
Receiver Specifications
Hardware Specifications
Miscellaneous
Page
Regulatory Information
Regulatory Information
Regulatory Notices
FCC ID PKRNVWMX720
Regulatory Information
Regulatory Information
Safety and Terms & Conditions
100
Important Notice Safety and Hazards
Safety and Notices 101
Important Notice
102
Safety and Hazards
Safety and Notices 103
104
Novatel Wireless Limited Warranty and Liability
Terms and Conditions 105
Services Covered By These Ts&Cs & Additional Terms
Subscriber Agreement
Basic Definitions
Subscriber Agreement
When You Accept The Agreement
Our Policies
Term Commitments & Early Termination Fees
Terms and Conditions 107
Our Right To Change The Agreement & Your Related Rights
When You Dont Have To Pay An Early Termination Fee
108
Your Right To Terminate Services
Terms and Conditions 109
Account Spending Limits ASL
Credit Checks & Credit Information
110
Restrictions On Using Services
Deposits & Returning Deposits
Your Device, Number & E-mail Address Caller ID
Terms and Conditions 111
Porting/Transferring Phone Numbers
Coverage Where Your Device Will Work
112
About Data Services & Content
Terms and Conditions 113
Specific Terms & Restrictions On Using Data Services
Account & Service Charges Pro-rating Unused Minutes
Activation & Miscellaneous Charges
114
How We Calculate Your Charges For Billing Purposes
Terms and Conditions 115
Your Bill
116
Your Payments Late Fees
Taxes & Government Fees
Surcharges
Terms and Conditions 117
Disputing Charges You Must Still Pay Undisputed Charges
Protecting Our Network & Services
118
Your Privacy
Location Based Services
Terms and Conditions 119
Disclaimer of Warranties
120
You Agree Our Liability Is Limited No Consequential Damages
You Agree We Are Not Responsible For Certain Problems
Terms and Conditions 121
We Agree To First Contact Each Other With Any Disputes
122
Terms and Conditions 123
124
Other Important Terms
Terms and Conditions 125
Novatel Wireless Limited Warranty and Liability
126
Index
Index 127
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