Sprint Nextel EX720 manual Windows XP, To uninstall the existing driver

Windows® XP

To verify that the correct driver is installed:

1.Uninstall the existing driver.

2.Install the Windows XP driver from the Sprint Mobile Broadband Express Card installation CD.

To uninstall the existing driver:

1.Open the Control Panel by selecting Start > Control Panel.

2.If “Pick a Category” is displayed, select Switch to Classic View.

3.Double-click the System icon.

4.Click the Hardware tab.

5.Click the Device Manager button.

6.Locate the Sprint Mobile Broadband Express Card entries by using the “+” signs to expand the listings. (For example, to see all the installed modems, click the “+” sign to the left of Modems.) The card should have these driver entries listed in Device Manager:

The device driver should appear under Modems as Novatel Wireless Expedite EV-DO Modem.

The card should appear under Network adapters as Novatel Wireless Expedite EV-DO Network Adapter (if Network Adapter (NDIS) is enabled).

The card should appear under Ports (COM & LPT) as Novatel Wireless Expedite EV-DO Diagnostics Port (COM#).

The card should appear under Ports (COM & LPT) as Novatel Wireless Expedite EV-DO GPS Port (COM#).

The card should appear under Ports (COM & LPT) as Novatel Wireless Expedite EV-DO Status Port (COM#).

If the listings above do not appear, identify the listing for the card by removing it. This causes the driver listing for the card

Section 2D: Troubleshooting Tips 73