Getting Help

Visit www.sprint.com

You can go online to:

⬤Access your account information.

⬤Check your minutes used (depending on your Sprint PCS service plan).

⬤View and pay your bill.

⬤Make your life easier by enrolling in Sprint PCS online billing and automatic payment.

⬤Purchase accessories.

⬤Shop for the latest Sprint phones.

⬤View available Sprint PCS service plans and options.

⬤Learn more about the Sprint PCS Network and other great products like Sprint PCS Picture Mail, games, ringers, screen savers, and more.

ReachingSprintCustomerService

You can reach Sprint Customer Service many different ways:

⬤ Dial Shift

ABC

on your phone.

⬤Sign on to your account at www.sprint.com.

⬤Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers).

⬤Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742.

6 Section 1A: Setting Up Service

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Sprint Nextel SCP-7000 manual Getting Help, ReachingSprintCustomerService

Contents

Phone User Guide Table of Contents Setting Your Phone’s Security 105 161 4A. Important Safety Information 3C. Sprint PCS Voice Command4B. Manufacturer’s Warranty Page Welcome to Sprint Welcome and thank you for choosing Sprint Introduction Phone Guide Want to Keep Track of Your MINUTES? Iii Contacts Call HistoryMessaging Parental Control Web My ContentCalendar Settings Tools Vii Alert Learn More Location Off Sleep ModePCS Vision Viii Erase Content Roaming Set ModePreset Msgs Text Reset Phone Text Entry Others Airplane ModeHeadset Mode Any Key Answer Getting Started Setting Up Service This Section Tounlockyourphone,followtheseeasysteps DeterminingifYourPhoneisAlreadyActivatedUnlockingYourPhone Tip Setting UpYourVoicemail Tosetupyourvoicemail Account Password VoicemailPassword Sprint PCS AccountPasswordsSprintPCSVisionPassword ReachingSprintCustomerService Getting Help Sprint411 ToaccessautomatedbillinginformationReceivingAutomatedBillingInformation TocallSprint411 SprintPCSOperatorServices ToaccessSprintPCSOperatorServices Using Your Phone Phone Basics Phone Basics FrontView ofYour Phone PhoneBasics Key Functions Web Key lets you launch the browser Faceplate Release Latch lets you remove the faceplate Phone Basics Viewing the Display Screen Phone Basics Features of Your Phone Phone Basics TurningYourPhoneOff TurningYour Phone On and OffTurningYourPhoneOn Toturnyourphoneon UsingYour Phone’s Batteryand Charger BatteryCapacity ToinstalltheLi-Ionbattery InstallingtheBatteryRemovingtheBattery Toremoveyourbattery ChargingtheBattery UsingtheCharger Tousethetravelchargerprovidedwithyourphone NavigatingThrough Phone Menus SelectingMenuItems Togotothepreviousmenu DisplayingYour Phone NumberBackingUpWithinaMenu Toreturntostandbymode Removing and Installing the Faceplate Changing the Faceplate Making and Answering Calls TomakeacallusingyourkeypadMaking Calls Dialing Options Toplaceacallwiththeflipclosed Toansweranincomingcallwiththeflipopen Answering CallsToansweranincomingcallwiththeflipclosed Open the phone to use the earpiece TosetAnsweronHold AnsweringaRoamCallWithCallGuardEnabledSettingAnsweronHold Toresumethecall Todisconnectacallwhenyouarefinished UsingtheSpeakerphoneEndingaCall Toturnthespeakerphoneonduringacall MutingaCall ChangingtheRingerVolumeAdjustingVolumeDuringaConversation Tomuteacall TodisplaytheMissedCallentryfromthenotificationscreen Missed Call NotificationCalling Emergency Numbers TodisplayaMissedCallentryfromstandbymode ToexitEmergencymode Enhanced911E911InformationToselectEmergencymodeoptions In-Call Options Savinga Phone Number End-of-Call OptionsTosaveanumberfromstandbymode Dialing and Saving Phone Numbers With Pauses Finding a Phone NumberTofindaphonenumber Plus + Code Dialing TomakeacallusingPlusCodeDialingTodialorsavephonenumberswithpauses TodialdirectlyfromaContactsentry Using Speed DialingDialing Fromthe ContactsList Select ContactsFind/AddEntry Shortcut Using Abbreviated Dialing TousespeeddialforSprintPCSReadyLinkcalls ToplaceacallusingPh.BookMatchAbbreviatedDialing ToplaceacallusingPrependAbbreviatedDialing Selecting a Character InputMode EnteringTextTochangethecharacterinputmode Entering Characters UsingT9TextInput ToenterawordusingT9TextInput ToaddawordtotheT9TextInputdatabase Select SettingsOthersTextEntryMyWordsAddingaWordtotheT9Database Toeditorerasethewordsyouhaveadded TocustomizetheT9Settings CustomizingtheT9SettingsSettingtheDefaultInputMode Tosetthedefaultinputmode Entering Characters Using Alphabet Mode Hold to delete an entire entry B c B C Toenterpresetmessages Entering Numbers, Symbols, Smileys and Preset MessagesToentersymbols Toenternumbers Controlling Your Phone’s Settings Controlling Your Phone’s Settings RingerTypes Sound SettingsYourPhone’sSettings SelectingRingerTypesforVoiceCalls Toselectaringertypeformessages SelectingRingerTypesforMessagesSelectingRingerTypesforSprintPCSReadyLinkCalls ToselectaringertypeforSprintPCSReadyLinkcalls Tosetastart-up/power-offtone Setting a Start-up/Power-offToneToselectaringertypeforvoicemailorcalendar/alarm Selecting aTone Length Toenableordisablevoiceprompt UsingVoice PromptSetting Up Key Press Echo ToturnKeyPressEchoonoroff Toadjusttheearpieceorspeakervolume Adjusting the Phone’sVolumeSettingsToadjusttheringerandkeyvolume Toadjusttheapplicationvolume Alert Notification Select SettingsSoundsAlertsTosetalerts ToactivateSilenceAll Silence AllTodeactivateSilenceAll Changing theTextGreeting Display SettingsTochangetheMainLCDorSubLCDbacklightsetting Changing the BacklightTime Length Changing the Display for Incoming Calls TochangetheKeypadbacklightsettingChanging the Display Screen Animation Tochangetheanimationdisplay Changing the Contrast Toadjustthedisplay’scontrastChanging the Display for Area Name Tosetyourareanamedisplay Toselectthedisplay’smenustyle Changing the Clock/Calendar Display for Standby ModeChanging the Phone’s Menu Style Tosettheclock/calendardisplayforstandbymode To change the text input font Changing theTextFont SizeChanging the Background To change the display’s background To set this feature Setting Return to Standby ModeSleep Mode To set sleep mode Location Settings Toenableyourphone’sLocationfeature SettingtheMessageNotificationDisplay Messaging SettingsTosetthemessagenotificationdisplay Tochangethelanguageofthepresetmessages ManagingPresetMessagesToeditapresetmessage Select Englishor Spanish Tosetthecallbacknumber SettingaCallbackNumberAddingaCustomizedSignature Toaddacustomizedsignaturetoeachsentmessage SettingtheSpeakerphoneforSMSVoiceMessaging SettingDraftsAlertSettingtheSender’sNameforSMSVoiceMessaging Select Settings Messaging VoiceSMS Connection Alert Airplane ModeSettinganAlertNotificationforSMSVoiceMessaging TosetalertforSMSVoicemessaging TTY UseWith SprintPCS Service Select SettingsOthersTTY ToturnTTY Modeonoroff Toassignyourshortcutkey Phone Setup OptionsShortcutMy Favorites Toedittheshortcutname Display Language Auto-Answer ModeToassignalanguageforthephone’sdisplay TosetAuto-Answermode ToactivatetheOpenFlipfeature Setting the CurrentTimeSetting the Open/Close Flip Option ToactivatetheCloseFlipfeature Setting the Side Key Guard Setting Any Key AnswerSettingTextEntry Options Select SettingsOthersAbbrev.Dial Select Ph.BookMatch Setting Abbreviated DialingToactivatethePh.BookMatchfeature ToactivatethePrependfeature Toconnecttheheadset Setting HeadsetModeSelect SettingsOthersHeadsetMode Tosetheadsetmode ToactivatetheWirelessBackupservice Wireless BackupActivating and DeactivatingWireless Backup Service Select SettingsWirelessBackup TosettheWirelessBackupalert Setting theWireless Backup AlertTodeactivatetheWirelessBackupservice Select SettingsWirelessBackupAlert Setting Your Phone’s Security Setting Your Phone’s Security ToaccesstheSecuritymenu Accessing the Security MenuUsingYour Phone’s Lock Feature LockingYour Phone UnlockingYour Phone Lock ServicesCalling in Lock Mode Changingthe Lock Code Torestrictcalls Restricting CallsSelect OthersLimitUse Select OutgoingCalls or IncomingCalls Using Special Numbers Toaddorreplaceaspecialnumber ToeraseallthenamesandphonenumbersinyourContacts ErasingMy ContentErasing Contacts Toerasealldownloads Toresetyourphone ResettingYour PhoneResetting and LockingYour Phone Through SMS Select ResetPhone Changing the Passcode Toactivatethisfeature,thefollowingpresettingisrequiredSelect OthersFoundMeReset/LockEnable Select OthersFoundMeChgPasscode TodisableSprintPCSVisionservices Security Featuresfor SprintPCSVisionEnabling and Disabling Sprint PCSVision Services ToenableSprintPCSVisionservices Tolockservices Using the Parental Control FeatureTorestrictoutgoingandincomingcalls To edit Contacts Select Parental ControlSelect Special #s Select Edit Phone Book Tip Controlling Your Roaming Experience RoamingonOtherDigitalNetworks Understanding RoamingRecognizingtheRoamingIconontheDisplayScreen Controlling Your Roaming Experience RoamingonAnalogNetworks CheckingforVoicemailMessagesWhileRoaming Tocheckyourvoicemailwhileroaming Select SettingsRoamingSetMode SettingYour Phone’s Roam ModeSet Mode Tosetyourphone’sroammode ToturnCallGuardonoroff Using Call GuardSelect SettingsRoamingCallGuard ToplaceroamingcallswithCallGuardon ToanswerincomingroamingcallswithCallGuardon Using Data Roam Guard Select SettingsRoamingDataRoamGuard Managing Call History ToviewaCallHistoryentry Viewing HistoryManaging Call History Call History Options 101 Making a Call FromCall History ToplaceacallfromCallHistory Select SavePhone# TosaveaphonenumberfromCallHistory103 ToprependaphonenumberfromCallHistory Prepending a Phone NumberFrom Call HistoryErasingCall History ToeraseCallHistory Using Contacts 105 Toaddanewentry Using ContactsAddinga New Contacts Entry Select ContactsFind/AddEntry TofindContactsentriesbyname FindingContacts EntriesFindingNames TofindSprintPCSReadyLinkentries Tofindphonenumbersyouhavestoredinspeeddiallocations Contacts Entry OptionsFindingSpeedDialNumbers Select ContactsSpeedDial#s Toaddaphonenumbertoanentry 109 Tomakechangestoanentry Editing a Contacts EntryErasing a Contacts Entry From the List Toeraseaselectedentry Toassignaspeeddialnumber AssigningSpeed Dial Numbers111 Assigning an Image to a Contacts Entry Toassignanimageforanentry Toselectaringertypeforanentry Selecting a Ringer Type for an Entry113 Select SetSecret SecretContacts EntriesTomakeanentrysecret Tomakeanentrypublic Todialaservicefromstandbymodeusingyourkeypad Dialing SprintPCS ServicesTodialaservicefromyourContacts 115 Using the Phone’s Calendar and Tools Using the Phone’s Calendar and Tools DisplayingYour Calendar UsingYour Phone’s CalendarAdding an Eventto the Calendar Event Alerts Torespondtoaneventalert Event Alert MenuViewing Events Toviewyourscheduledevents Erasing a Day’s Events Going toYour Desired DatePurging All Events Toaddacallalarmtothecalendar Using the Call Alarm FeatureAdding a Call Alarm to the Calendar Select Options right softkey AddEventCallAlarm Tocallthephonenumberatthetimeofacallalarmnotification Call Alarm MenuTorespondtoacallalarm Otherwaysofrespondingtoacallalarminclude ToaddanitemtoyourToDoList AddingTo Do ListItemsAdding aTo Do ListItem to the Calendar ToaddyourToDoListitemtothecalendar Tousethealarmclock UsingYour Phone’s Alarm ClockTostopthealarm UsingYour Phone’sTools Using the Stopwatch Tousethecalculator Using the CalculatorWorld Clock Toviewthetimein38differentlocations Select ToolsUpdatePhone TorespondtoanautomaticupdaterequestTomanuallyupdateyourphonethroughtheToolsmenu UpdatingYour Phone Finding Icon Definitions Personal Information ManagementDisplayingYour User Address DisplayingVersion Information Using Your Phone’s Voice Services 129 Making a Call Using Voice-Activated Dialing UsingVoice-Activated DialingProgrammingVoice DialTags To review voice dial tags ReviewingVoice DialTagsErasing AllVoice DialTags Toeraseallvoicedialtags To record a voice memo ManagingVoice MemosRecording Voice Memos Toendtherecordingofyourmemo Tostoprecordingduringaphonecall Select Tools Voice Services Voice Memo Play or PlaySpeakerReviewingVoice Memos To play the voice memos you have recorded To erase an individual voice memo ErasingVoice MemosToeraseallvoicememos Activating Screen Call Setting Up Screen CallTo start Screen Call when you have incoming calls To set Auto Screen Call To select a Screen Call announcement Selecting an Announcement for Screen CallRecordingYour Name for a Prerecorded Announcement Torecordyourname To record an announcement Recording a Customized AnnouncementReviewing an Announcement To review an announcement Erasing an Announcement To erase an announcement Sprint PCS Ready Link 139 ToenableordisableSprintPCSReadyLinkmode Setting SprintPCS Ready Link ModeUsing Sprint PCS Ready Link Ready Link Call Alerts PreparingYour Phone for Sprint PCS Ready Link Service141 MainLCDDisplayDuringaReadyLinkCall SprintPCSReadyLinkMainScreen Selecting a Ready Link Contacts List Making and Receiving a SprintPCS Ready Link CallDisplaying the SprintPCS Ready Link List 143 Makinga SprintPCS Ready Link Call One-to-One Call ToplaceaSprintPCSReadyLinkcallbyselectingacontact ToplaceaSprintPCSReadyLinkGroupcall Making a Sprint PCS Ready Link Call Group Call145 Making a SprintPCS Ready Link Call by Entering a Number ToplaceaSprintPCSReadyLinkcallbyenteringanumber TodisplaytheMissedReadyLinkCalllog Missed Call Notification for Sprint PCS Ready Link CallsTocallthelastMissedSprintPCSReadyLinkcall 147 Receivinga SprintPCS Ready Link Call ToreceiveaSprintPCSReadyLinkcall Sprint PCS Ready Link Options 149 Copying an Entry toYour Personal List or Personal Group List TocopyanentryfromtheSprintPCSReadyLinkList Tosavethenumberfromtheendcalldisplay Saving a SprintPCS Ready Link NumberFinding an Entry in the SprintPCS Ready Link List TofindaSprintPCSReadyLinkentry Select GotoPersonalListAddContact Adding a New Contact toYour Personal ListToaddanewSprintPCSReadyLinkcontact ToaddanewSprintPCSReadyLinkgroupentry ToeditaPersonalListcontact Editing a ContactinYour Personal List153 Editing a Group inYour Personal Group List Toeditagroup Toeraseagroupmember ErasingReady Link ListEntriesToeraseacontactoragroup 155 Erasing a SprintPCS Ready Link List Select SettingsReadyLinkListUpdateUpdatingSprintPCS Ready Link Lists Updating the Company Listand Personal List TouseSpeedDialforaSprintPCSReadyLinkentry Assigning Speed Dialing for Sprint PCS Ready Link EntriesToassignspeeddialingforSprintPCSReadyLinkentries 157 Setting RingerTypes for SprintPCS Ready Link Calls Restarting the Ready Link ServiceSetting Ready Link Guard TorestarttheSprintPCSReadyLinkservice Tosetthespeakerphonemode Setting the Speakerphone for SprintPCS Ready Link CallsTosetalertsforSprintPCSReadyLinkcalls 159 ToselectthedefaultviewoftheSprintPCSReadyLinkList Setting the DefaultView of the SprintPCS Ready Link ListSetting the Floor Display of the SprintPCS Ready Link Calls Toselectthefloordisplay Sprint PCS Service Features Sprint PCS Service Features Basics Sprint PCS Service Features The Basics Setting UpYourVoicemail UsingVoicemail163 NewVoicemail Message Alerts Voicemail NotificationTo call your voicemail RetrievingYourVoicemail Messages UsingOne-TouchMessageAccess165 VoicemailButtonGuide UsingExpertModeVoicemail Options ToturnExpertModeonoroff Voicemail-to-VoicemailMessage SettingUpGroupDistributionListsSprintPCSCallback 167 Voicemail-to-VoicemailMessageForwarding Voicemail-to-VoicemailMessageReplyVoicemail-to-VoicemailReceiptRequest ExtendedAbsenceGreeting Clearing the Message IconVoicemail Menu Key Tocleartheiconfromthedisplayscreen ReturntoPersonalOptionsMenu New Messages Using SMSTextMessaging171 TodisplayanSMStextmessagefromthemainmenu Displaying an SMSText MessageComposing and Sending SMSText Messages TocomposeandsendanSMSTextmessage 173 ToresetPresetmessages Editing PresetCanned MessagesToeditPresetmessages Message Options Message ListOptions 175 Message Details Options Prepending a Phone Number From a Message ToadjustthedisplayfontsizeChanging the Display FontSize of a Message Toaddaprefixtoaphonenumber Select MessagingTextMsgsOptions right softkey CreateFolder Message FoldersToaddanewfolder Toeditafolder Toeraseselectedmessages Erasing MessagesToeraseanindividualmessage 179 Composing SMSVoice Messages Using SMSVoice MessagingPlaying an SMSVoice Message ToplayanSMSVoicemessagefromthemainmenu ToplayanSMSVoicemessage Using Caller IDAccessing SMSVoice Messages ToreplytoanSMSVoicemessage Torespondtoanincomingcallwhileyou’reonacall ToswitchbacktothefirstcallerResponding to CallWaiting TorespondtoanincomingcallwhenAnsweronHoldisactivated TomakeaThree-WayCall Making aThree-Way Call183 ToactivateCallForwarding Using Call ForwardingTodeactivateCallForwarding Sprint PCS Vision 185 Sprint PCSVision Applications Sprint PCS Vision Your User Name ToupdateyourusernameGetting StartedWith SprintPCSVision UpdatingYourUserName Sprint PCS Vision Home Launchinga SprintPCSVision ConnectionFindingYourUserName Tofindyourusername Net Guard TochangeyourNetGuardsettingsSelect SettingsPCSVisionNetGuard 189 Navigating theWeb Sprint PCSVision Connection Status and IndicatorsSoftkeys Scrolling Selecting Toselectlinks GoingBackGoingHome Togobackonepage ToaccessSprintPCSMailfromyourphone Accessing MessagingAccessing SprintPCS Mail MessageTypes AccessingAdditionalEmailProviders Toaccessemailprovidersfromyourphone Toselecttheinformationyouwanttosendtoyourphone SigningUpforUpdatesViewingSprintPCSPictureMail 195 AccessingInstantMessaging Toaccessinstantmessagingclientsfromyourphone Select Chat&Dating AccessingWirelessChatroomsToaccessachatroomfromthebrowser Topostamessage ToaccesstheSprintPCSVisiondownloadmenus AccessingtheMyContentMenusSelect MyContent DownloadinganItem SelectinganItemtoDownload199 ToaccessMyContentManager UsingMyContentManagerTodownloadaselecteditem TodownloadpurchasedcontentfromMyContentManager 201 Using the Browser Menu Exploring theWeb Toopenthebrowsermenu OpeningtheBrowserMenu203 CreatingaBookmark AccessingaBookmarkToaccessabookmark Tocreateabookmark Toeditabookmark EditingaBookmarkDeletingaBookmark Todeleteabookmark RestartingtheWebBrowser GoingtoaSpecificWebsiteReloadingaWebPage ToreloadrefreshaWebpage SendingaWebPage AdjustingtheBrowserSoundVolumeToadjustthebrowsersoundvolume TosendaWebpage SettingUpaDataConnectionWithYourPC UsingYour Phone as a ModemTosetupyourphone-to-PCdataconnection 209 HowdoIsigninforthefirsttime? Sprint PCSVision FAQsCanImakecallsanduseSprintPCS Visionservicesatthe sametime? Whenismydataconnectionactive? Whenismydataconnectiondormant? CanIsignoutofdataservices?211 Sprint PCS Voice Command Sprint PCS Voice Command It’sEasytoGetStarted Getting StartedWith SprintPCS Voice Command213 CreatingYour Own Address Book TomakeacallwithSprintPCSVoiceCommand 215 Accessing Information Using Sprint PCSVoice Command ToaccessinformationusingSprintPCSVoiceCommand Safety and Warranty Information Important Safety Information Important Safety Information Important Safety Information General PrecautionsMaintaining Safe Use of and Access to Your Phone DoNotRelyonYourPhoneforEmergencyCalls UsingYourPhoneNearOtherElectronicDevices UsingYourPhoneWhileDrivingFollowingSafetyGuidelines TurningOffYourPhoneBeforeFlying TurningOffYourPhoneinDangerousAreas RestrictingChildren’sAccesstoYourPhone221 Using Your Phone With a Hearing Aid Device Your SCP-7000 by Sanyo has M3 andT3 ratings ProtectingYourBattery Caring for the BatterySelect Settings Display Backlight Getting the Best Hearing Device Experience With Your Phone DisposalofLithiumIonLi-IonBatteries UnderstandingHowYourPhoneOperates KnowingRadiofrequencySafetyRadiofrequency RF Energy Body-WornOperation SpecificAbsorptionRatesSARforWirelessPhones FCCRadiofrequencyEmission FCCNotice 227 Owner’s Record Phone Guide Proprietary Notice Manufacturer’sWarranty Warranty 229 Manufacturer’sLimitedWarranty Manufacturer’sWarrantyWarranty Warranty 231 This warranty is valid only in the United States Warranty Index Index 233 Index Index Index Index