Star Micronics LC-8021 manual Troubleshooting guide, Problem, Possible Cause

Models: LC-8021

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Troubleshooting guide 45

 

 

 

Problem

Possible Cause

Recommended Action

 

 

 

Printer does not feed paper

Jamming paper.

Remove all paper from the

properly.

 

printer and then reload it.

 

 

 

Line spacing is incorrect.

The line spacing or leading

Choose a different line

 

selected in your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the EDS Mode to

 

return is enabled.

disable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 23.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the EDS Mode to enable

 

return is disabled.

auto line feed with carriage

 

 

return. See “Switch 4: Auto

 

 

LF with CR” on page 23.

 

 

 

Incorrect number of lines are

Auto line feed with carriage

Use the EDS Mode to

printed on the page.

return is enabled.

disable auto line feed with

 

 

carriage return. See “Switch

 

 

4: Auto LF with CR” on

 

 

page 23.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected by your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Dot adjustment is not

See “Adjusting the dot

 

correct.

alignment” on page 42.

 

 

 

Text and graphics are

The ribbon is worn out or

Replace the ribbon with a

malformed.

“used up.”

new one.

 

 

 

Print quality is poor.

The print head is damaged.

Return the printer to your

 

dealer for repair.

 

 

 

 

 

Page 51
Image 51
Star Micronics LC-8021 manual Troubleshooting guide, Problem, Possible Cause