48 Troubleshooting
Problem | Possible Cause | Recommended Action |
|
|
|
Some characters are printed | The wrong emulation is | Check the emulation |
incorrectly. | selected | selection and change it if |
|
| necessary. See page 22. |
|
|
|
| The wrong character table, | Use the EDS Mode to select |
| code page, or international | the correct character table, |
| character set is selected. | code page, or international |
|
| character set (page 26). |
|
|
|
| Static electricity caused by | Make sure that the printer is |
| interference from nearby | not too close to any devices |
| electrical devices or by low- | with electric motors or that |
| level humidity is affecting | raise the humidity level. |
| printer operation. |
|
|
|
|
| Inappropriate settings are | Choose different settings in |
| selected by your application | your application. |
| program. |
|
|
|
|
| Wires are missing from the | Return the printer to your |
| print head. | dealer for repair. |
|
|
|
Printer behaves erratically. | The interface cable is | Check to make sure that the |
| connected incorrectly or | printer interface cable is |
Printing suddenly stops. | damaged. | connected correctly. If it is, |
|
| try a different cable. |
|
|
|
| Static electricity caused by | Make sure that the printer is |
| interference from nearby | not too close to any devices |
| electrical devices or by low- | with electric motors or that |
| level humidity is affecting | raise the humidity level. |
| printer operation. |
|
|
|
|
