Chapter 7 TROUBLESHOOTING AND MAINTENANCE

The following section on troubleshooting and maintenance is intended only as a brief guide to these functions. Remember that your printer is a highly sophisticated electronic device, which also contains high voltage inside. For that reason, only carry out those operations described in this chapter.

CAUTION: Any attempt to carry out operations other than those described here may result in electric shock and/or damage to the printer. When carrying out any repairs or maintenance, always follow the instructions carefully.

TROUBLESHOOTING

Your printer is a reliable piece of precision machinery, which should not cause you any trouble, provided it is used and treated sensibly. However, the few elementary tips below should avoid you having to make unnecessary service calls. The following table gives you ideas on where to look in this section if you experience faults:

Region of fault Description

Power supply Power is not being supplied to the printer

PrintingThe printer does not print, or stops printing

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The print is faint or uneven

Dots are missing in characters or graphics

While using application software, fonts or characters cannot be printed

The nrintout is not what is exnected when runnine a nroeram

Paper feeding Single sheets do not feed properly (without ASF) L,Continuous paper does not feed properly with the tractor feed

The ASF is not operating or is not feeding paper properly

Paper park (switching between continuous paper and cut sheets) is not working properly

Text is being printed all on one line, or with extra blank lines

Page length and margin settings are not what is expected.

Remember - it is better not to attempt operations or repairs above your level of competence. Otherwise, you run the risk of damaging the printer.

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Star Micronics LC24-15 user manual Troubleshooting and Maintenance

LC24-15 specifications

Star Micronics LC24-15 is a robust and versatile impact dot matrix printer designed specifically for applications that require high-volume printing with reliability and efficiency. This printer is particularly well-suited for environments such as retail, manufacturing, and logistics, where printing invoices, tickets, and reports is a routine task.

One of the key features of the LC24-15 is its high-speed printing capability. It offers a print speed of up to 550 characters per second, allowing businesses to process large quantities of documents quickly. This efficiency is supported by its 24-pin print head, which delivers crisp and clear text and graphics, making it an excellent choice for applications requiring sharp output.

The LC24-15 supports a variety of paper sizes and types, accommodating multi-part forms and labels effortlessly. It can print on multiple copies simultaneously, making it ideal for creating invoices or shipping documents where duplicates are necessary. The printer's reliable paper handling is complemented by a built-in automatic paper loading system that simplifies the changeover between different paper types.

In terms of connectivity, the LC24-15 offers several ports, including parallel, serial, and USB interfaces, ensuring compatibility with various systems and devices. This flexibility allows businesses to integrate the printer into their existing workflow seamlessly. Additionally, the LC24-15 is designed with user-friendly features, such as easy controls, which facilitate quick setup and operation, reducing downtime and enhancing productivity.

Further enhancing its versatility, the LC24-15 incorporates advanced technologies such as a high-durability ribbon that extends the life of the consumables, thereby lowering operating costs. The printer's energy-efficient design also ensures lower power consumption compared to traditional printers, making it an eco-friendly choice for businesses looking to reduce their environmental impact.

Overall, the Star Micronics LC24-15 stands out in its category with a blend of speed, reliability, and user-friendliness. Whether for point of sale purposes or industrial applications, it provides the necessary features and performance that businesses demand in high-volume printing environments, making it a trusted choice for many organizations.