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| Troubleshooting guide 51 | |
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Problem | Possible Cause | Recommended | |
Action | |||
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Line spacing is incorrect. | Jamming paper. | Set up the printer for the | |
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| paper thickness you are | |
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| using. See “Adjusting for | |
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| paper thickness” on page 40. | |
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| The line spacing or leading | Choose a different line | |
| selected your application | spacing or leading setting | |
| program is wrong. | from your application. | |
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| Auto line feed with carriage | Use the User Setup Utility to | |
| return is enabled by the User | disable auto line feed with | |
| Setup Utility. | carriage return. See “Auto | |
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| LF with CR” on page 24. | |
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Lines print over each other. | Auto line feed with carriage | Use the User Setup Utility to | |
| return is disabled by the | enable auto line feed with | |
| User Setup Utility. | carriage return. See “Auto | |
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| LF with CR” on page 24. | |
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| Jamming paper. | Set up the printer for the | |
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| paper thickness you are | |
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| using. See “Adjusting for | |
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| paper thickness” on page 40. | |
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Incorrect number of lines are | Auto line feed with carriage | Use the User Setup Utility to | |
printed on the page. | return is enabled by the User | disable auto line feed with | |
| Setup Utility. | carriage return. See “Auto | |
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| LF with CR” on page 24. | |
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| The line spacing or leading | Choose a different line | |
| selected by your application | spacing or leading setting | |
| program is wrong. | from your application. | |
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Text and graphics are | Vertical dot adjustment is not | Use the User Setup Utility to | |
malformed. | set properly. | set the printer’s vertical dot | |
Print quality is poor. |
| alignment. | |
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| The printer is not set up | Set up the printer for the | |
| correctly for the thickness of | paper thickness you are | |
| paper being used. | using. See “Adjusting for | |
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| paper thickness” on page 40. | |
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