Troubleshooting guide 51

 

 

 

Problem

Possible Cause

Recommended

Action

 

 

 

 

 

Line spacing is incorrect.

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

 

Auto line feed with carriage

Use the User Setup Utility to

 

return is enabled by the User

disable auto line feed with

 

Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

Lines print over each other.

Auto line feed with carriage

Use the User Setup Utility to

 

return is disabled by the

enable auto line feed with

 

User Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

 

Jamming paper.

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

Incorrect number of lines are

Auto line feed with carriage

Use the User Setup Utility to

printed on the page.

return is enabled by the User

disable auto line feed with

 

Setup Utility.

carriage return. See “Auto

 

 

LF with CR” on page 24.

 

 

 

 

The line spacing or leading

Choose a different line

 

selected by your application

spacing or leading setting

 

program is wrong.

from your application.

 

 

 

Text and graphics are

Vertical dot adjustment is not

Use the User Setup Utility to

malformed.

set properly.

set the printer’s vertical dot

Print quality is poor.

 

alignment.

 

 

 

 

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

 

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 40.

 

 

 

Page 57
Image 57
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