Customer service information
If you experience any technical difficulties with your Star printer, please refer to Appendix A How to deal with printing problems. This chapter describes easy methods to diagnose and resolve some of the problems that you may encounter.
For further technical support, you should first contact your Authorized Star Dealer. If you require additional support, Star Micronics offers a wide variety of technical support services. Please use one of the telephone numbers listed below, depending on the country in which your Star printer was purchased.
Star Micronics Technical Hotline: |
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North America: | |
United Kingdom: | |
Hong Kong: | |
Australia: | |
New Zealand: |
Star Micronics FaxBack (Document Retrieval) System:
Requires access to a facsimile machine or board with receive capability
North America: | |
Star Micronics Bulletin Board Service: |
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Requires a computer modem |
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North America: | |
United Kingdom: | |
France: | |
Germany: | |
Netherlands: | |
Australia and New Zealand: |
Customer response
Star Micronics Co., Ltd. invites your suggestions and comments on your printer and this manual. Please address your correspondence to Attn: Product Manager
Worldwide Headquarters
STAR MICRONICS CO., LTD.
536 Nanatsushinya, Shimizu,
Shizuoka, 424, Japan
North and South America Markets
STAR MICRONICS AMERICA, INC.
70- D Ethel Road West
Piscataway, NJ
European Market
STAR MICRONICS DEUTSCHLAND
GMBH
Westerbachstraße 59
F.R. of Germany
U.K. Market
STAR MICRONICS U.K. LTD.
Star House
Peregrine Business Park
Gomm Road, High Wycombe
Bucks. HP13 7DL, U.K.
Australian Market
STAR MICRONICS PTY. LTD.
Unit
Silverwater, NSW 2141
Australia
New Zealand Market
STAR MICRONICS (N.Z.) LTD.
64 Lunn Ave. Mount Wellington
P.O. Box 6255, Wellesley St.,
Auckland, New Zealand.
Asian Market
STAR MICRONICS ASIA LTD.
18/F Tower 2, Enterprise Square
9 Sheung Yuet Road, Kowloon Bay, HONG
KONG
