Checking system software settings in Windows 55

Checking system software settings in Windows

Whenever you have problems printing from a Windows application, you should check the following three things:

Is the printer you are using set as the default printer?

Is the printer you are using correctly selected in your application?

Is the correct port selected?

You should also refer to your Microsoft Windows User’s Guide for other information that might be helpful. If you still experience problems, consult with your software dealer.

To check the default printer selection

Double-click the Control Panel icon in the Main window.

Double-click the Printers icon.

Check to see that the name of your Star printer is the default printer. If it is not, double-click on the name of your printer in the list of installed printers.

Click on Close to return to the Control Panel window.

To check the application printer selection

Select Print from the application’s File menu, and a window appears listing available printers.

Check to see that the name of your Star printer is selected. If it is not, select it and try printing from your application again.

To check the port

Double-click the Control Panel icon in the Main window.

Double-click the Printers icon.

Double-click on the name of your Star printer in the list of installed printers.

Click on Connect.

Make sure that your printer cable is connected to the port highlighted in the list of ports.

If you are using a parallel cable, you will probably be using LPT1. If you are using the optional serial-to-parallel interface converter, you should be using COM1 or COM2. Click on the correct port name.

Click OK.

Click on Close to return to the Control Panel window.

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Star Micronics NX-2460C, LC-240C Checking system software settings in Windows, To check the default printer selection