18

Errors

There are three types of errors: recoverable errors that require some action by you before they clear, non-recoverableerrors that require servicing by an authorized service provider, and a data receive error. Errors are indicated by and audible buzzer and the indicators.

Recoverable Errors

 

 

Indicators

 

Error Type

 

 

 

Recovery

POWER

RELEASE

PAPER OUT

 

 

 

 

 

 

 

Paper jam

 

 

 

 

 

 

 

 

 

Carriage motor lockup

 

Flashing

 

Correct the cause of the problem and

 

 

 

Abnormal home position signal

 

 

then press RELEASE.

 

 

 

 

 

 

 

 

 

 

 

 

Abnormal timing signal

 

 

 

 

 

 

 

 

 

Non-recoverable Errors

 

 

Indicators

 

 

Error Type

 

 

 

Recovery

POWER

RELEASE

PAPER OUT

 

 

 

 

 

 

 

RAM read/write

 

 

 

Turn off the printer, then after waiting a

 

Off

On

On

few minutes, turn the printer back on. If

 

CPU lockup

the printer does not recover, contact

 

 

 

 

 

 

your nearest service provider.

 

 

 

 

 

 

 

 

 

Data Receive Error

This type of error is caused whenever a problem is encountered during data receipt. The method used by the printer to recover from a data receive error depends on the current command mode.

Command mode

Data Receive Error Recover Procedure

 

 

Star mode

The printer prints a question mark.

 

 

ESC/POS mode

Memory switch 4-0=0 : The printer prints a question mark.

Memory switch 4-0=1 : The printer discards the received data.

 

 

 

ENGLISH

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Star Micronics SP298 user manual Recoverable Errors, Non-recoverable Errors, Data Receive Error