Chapter 6: Troubleshooting

6-1 Introduction

The utmost in safety precautions should be observed at all times when working on or around the machine and the electrical components. All normal trouble-shooting must be accomplished with the power off, line fuses removed, and with the machine tagged as out of service.

The use of good quality test equipment cannot be over-emphasized when troubleshooting is indicated. Use a good ammeter that can measure at least twice the AC and DC current that can be encountered for the machine. Be sure that the voltmeter has at least minimum impedance of 5,000 OHMS-per-volt on AC and 20,000 OHMS-per-volt on DC scales. Popular combination meters, VOM and VTVM can be selected to provide the necessary functions.

Before making haphazard substitutions and repairs when defective electrical components are malfunctioning, we recommend that you check the associated circuitry and assemblies for other defective devices. It is common to replace the obviously damaged component without actually locating the real cause of the trouble. Such hasty substitutions will only destroy the new component. Refer to wiring diagrams and schematics.

Locating mechanical problems, should they occur, is relatively straightforward. When necessary, refer to the parts catalog section.

Note: Refer to specific control panel operation and instruction manual for additional details and Troubleshooting information.

Problem

Possible Cause

Possible Remedy

 

 

 

 

 

Reset the overload and check

 

The motor overload tripped.

the motor for the proper amp

 

draw as listed on the serial

 

 

 

 

tag.

 

 

 

The pump doesn’t run even

No demand signal/stations

Check control panel.

offline.

 

though it is on line.

 

 

Control panel problem.

Verify wire connections.

(Refer to enclosed Control

Inspect output cards.

 

Panel Manual)

 

 

Main fuse in power drop or

Replace the fuse.

 

 

optional fused disconnect

 

 

 

has blown.

 

 

Check for 3-phase voltage.

 

 

 

 

 

 

Motor contactor is faulty.

Repair or replace as

 

required.

 

 

Conveying System Mechanical Components Chapter 6: Troubleshooting

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Sterling 882.00379.00 manual Introduction, Problem Possible Cause Possible Remedy, Reset the overload and check