3 | Shipping Information |
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3-1 Unpacking and Inspection
You should inspect your granulator for possible shipping damage.
Thoroughly check the equipment for any damage that might have occurred in transit, such as broken or loose wiring and components, loose hardware and mounting screws, etc.
3-2 In the Event of Shipping Damage
Important!
According to the contract terms and conditions of the Carrier, the responsibility
of the Shipper ends at the time and place of shipment.
Notify the transportation company’s local agent if you discover damage
Hold the damaged goods and packing material for the examining agent’s inspection. Do not return any goods before the transportation company’s inspection and authorization.
File a claim with the transportation company. Substantiate the claim by referring to the agent’s report. A certified copy of our invoice is available upon request. The original Bill of Lading is attached to our original invoice. If the shipment was prepaid, write us for a receipted transportation bill.
Advise the shipping department regarding your wish for assistance and to obtain an RMA (return material authorization) number.
3-3 If the Shipment is Not Complete
Check the packing list as
Granulator
Bill of lading
Packing list
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