T R O U B L E S H O OT I N G G U I D E
T R O U B L E S H O OT I N G
Condensation forms inside the unit
This is normal during periods of higher humidity (summer) and with frequent door openings.
Are the door and drawers closing and sealing properly?
Condensation forms outside the unit
During periods of high humidity, some condensation may appear on the outside of the unit. The condensation will disappear when the humidity drops. Be sure that the door and drawers are closing and sealing properly. If condensation persists, contact your
Storage drawer is hard to close
Is the unit leveled properly?
Be sure that there are no food or packaging items that interfere with the ice maker or other interior components.
Note that the drawer slides in a freezer compartment will not move as freely as in a refrigerator compartment because of lower temperatures.
Ice maker is not working
Does the unit have an ice maker installed?
Is the ice maker system turned on at the control panel?
Is the ice container in the correct position within the freezer drawer compartment?
Is the water supply for the ice maker connected and operating properly?
Ice is clumping in the ice container
Is the ice being used frequently? Discard and allow ice to be replenished.
There is an odor inside the unit
Clean the unit thoroughly.
Cover all food tightly.
Light bulb needs to be replaced
See Lighting Information, page 18.
Before replacing the light bulbs discon- nect power by removing the power cord from the appliance inlet. Wear protective gloves when handling bulbs.
You need product information
Visit our website, subzero.com, for planning, installation and product informa- tion.
You need service
If service is necessary, maintain the quality built into your
When calling for service, you will need the model and serial number of your unit. Both numbers are listed on the product rating plate located inside the cabinet, to the left in the upper drawer.
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