Symptom

Cause

Solution

 

 

 

White or black

The toner cartridge may be

Remove the toner cartridge

lines

defective.

and check it for damage.

 

 

Replace the toner cartridge, if

 

 

necessary.

Dark lines on The transfer roller is dirty.

Contact your local vendor.

the edges.

 

 

 

 

 

 

 

Toner

The toner may be unevenly

Remove the toner cartridge

smudges

distributed inside the toner

and shake it left and right a few

 

 

cartridge.

times to distribute remaining

 

 

 

 

 

toner.

 

 

 

 

 

 

The toner cartridge may be

Remove the toner cartridge

 

 

defective.

and check it for damage.

 

 

 

Replace the toner cartridge, if

 

 

 

necessary.

 

 

 

 

 

 

Smudges on the media indi-

Contact your local vendor.

 

 

 

 

cate a dirty feed roller.

 

Solving Problems-Printing Quality

55

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