GB If something doesn't work
Before calling the Technical Service, please check the following possible causes and solutions:
Problem | Possible cause | Solution |
FOR ALL MODELS: |
|
|
The cooker doesn't work |
|
|
| The power cable is not | Connect the cable |
| connected. | to the mains. |
|
|
|
| The voltage does not reach | Check and repair the |
| the plug. | power mains. |
|
|
|
The cookware sticks to the glass |
| |
| Something has melted bet- | Set the heating element at full |
| ween the cookware and the | power and try to unstuck it. |
| glass. |
|
|
|
|
| Cookware with abrasive | Check the bases of the |
| bases. | cookware and don't slide |
|
| them across the glass. |
|
|
|
Message ER21 on the control panel and subsequent disconnection | ||
| If the temperature of the con- | Let the hob cool down for a |
| trol electronics gets too high | few minutes. If the problem |
| while cooking, it will discon- | persists, check that insta- |
| nect to prevent damage. | llation was performed in |
| Excess temperature problems | compliance with the ins- |
| during cooking only occur in | tructions in this manual. |
| extreme situations (an exten- |
|
| ded period of time cooking at |
|
| maximum power). |
|
|
|
|
Message U400 and beeping sound |
| |
| Power surges in the power | Contact your electricity |
| mains. | company. |
|
|
|
Message ER21 on the control panel and beeping sound.
Disconnection of the control panel.
There is some object or liquid on the touch control panel.
Remove the object or liquid covering the touch control panel.
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