Toshiba 50L2400U, 40L2400U manual Troubleshooting, Generaltroubleshooting

Chapter8

Troubleshooting

Generaltroubleshooting

Before calling a service technician, review this chapter or visit the Toshiba technical support Web site at support.toshiba.coin for possible causes/solutions for the problem you are experiencing.

Before you begin to troubleshoot any problem, first unplug the TV from the AC wall outlet, wait approximately one minute, and then plug the TV back into the AC wall outlet. If the problem still exists attempt to troubleshoot the problem.

Black box on-screen.

The closed caption feature is set to one of the Text modes (T1, T2, T3, or T4). Set the closed caption feature to Off, see "Using closed captions" on page 66

TV stops responding to controls.

If the TV stops responding to the buttons on the remote control or TV control panel and you cannot turn offthe TV, press and hold POWER button on the TV control panel for several seconds to reset the TV. If the TV does not power offusing this method, unplug the TV from theAC wall outlet and plug it back in.

If you cause a static discharge when touching the TV and the TV fails to function, simply unplug the TV from the AC outlet and plug it back in. The TV should return to normal operation.

Other problems.

If your TV's problem is not addressed in this Troubleshooting section or the recommended solution has not worked, use the Reset Factory Defaults procedure, see "Resetting Factory Defaults" on page 48

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